beautycarebag.comReviews of beautycarebag.com

Response from beautycarebag.comJul 17, 2026

Hi, you're right to be angry - unsubscribing once should be enough, and it clearly wasn't. We've manually suppressed your address from all our email lists, and we're auditing why the unsubscribe didn't stick so it can't happen to anyone else. We're sorry for the noise, and thank you for telling us plainly.

Response from beautycarebag.comAug 4, 2026

Thomas, two orders where the first one never arrived and the second shipped anyway is a genuine failure on our side, and we understand why you went to AMEX. We are a registered store, orders ship with tracking, and anything that does not arrive is refunded. If either charge is still unresolved on your end, send the order numbers to [email protected] and we will settle both directly.

Response from beautycarebag.comAug 2, 2026

We are sorry your package has not reached you. Please do not post your address or phone number in a public review - email those details to [email protected] instead, with your order number, and we will trace the shipment from there.

Response from beautycarebag.comAug 2, 2026

Olga, a cancelled order that was still charged, and then emails and chat with nothing coming back - there is no version of that which is acceptable. Email [email protected] with your order number and we will get the charge sorted.

Response from beautycarebag.comAug 2, 2026

Yon, you are right that asking for feedback after cancelling your order in the second month is poor timing on our part. Two pieces marked ready to ship should not turn into an out-of-stock cancellation weeks later. Send the order number to [email protected] and we will look at what happened to that stock.

Response from beautycarebag.comAug 2, 2026

David, if you are having to go through Shopify to reach a resolution, we have already failed at the part that was ours to handle. Send your order number to [email protected] and we will pick it up directly instead of leaving it to a dispute process.

Response from beautycarebag.comAug 2, 2026

Adrian, you were told 12-13 business days and you are past 18 with nothing having left the facility - the quoted window is the problem, not your patience. Email [email protected] with your order number and we will find out where it is stuck.

Response from beautycarebag.comAug 2, 2026

Six words is enough. Email [email protected] with your order number and we will trace it.