BeatStars has been the #1 destination for millions of recording artists to license and purchase beats, songs, sounds and services from a global community of music makers – providing first-in-class tools, pioneering technology, and educational resources. We have empowered everyone from bedroom producers to the most in-demand, platinum-selling producers to build a business, earn a living, and collaborate with artists around the world.
BeatStars (beatstars.com) has 277 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
beatstars.com
Website
beatstars.com
Category
Malls & Marketplaces
Location
Austin
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 77% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
They will without a doubt steal your money. Money has been leaving my beatstars publishing account for well over a year and none of it was paid to me. They wont allow me to close the account and continue to make money off of my music.
Response from BeatStarsApr 7, 2026
Hi Woe Prada,
Thank you for sharing your concerns. We’re really sorry to hear about your experience, we understand how serious and frustrating this must feel.
Issues related to publishing earnings and account access are very important, and we definitely want to help get clarity on what’s happening. BeatStars does not withhold earnings without reason, so this is something that needs a proper investigation by our team.
Please reach out to our Support Team with full details of your account and any relevant information so we can review your publishing account, payments, and account status as soon as possible:
https://help.beatstars.com/hc/en-us/requests/new
We take matters like this seriously and want to ensure everything is handled correctly. Thank you for bringing this to our attention.
YD
Young DoOdle •.
Solved my issue immediately
Solved my issue immediately, did take a while for them to respond (about two days), but it was worth it since they solved my issue on the spot!
Response from BeatStarsApr 7, 2026
Hi Young DoOdle,
Thank you so much for your 4-star review and for sharing your experience!
We really appreciate your patience while waiting for a response, and we’re glad to hear that once our team connected with you, your issue was resolved immediately. That’s exactly what we aim for.
Your feedback means a lot to us, and we’ll continue working to improve response times while maintaining the quality of support you received. Thanks again for being part of the BeatStars community!
SS
Shavoi S.
Thorough
Very informative and thorough
Response from BeatStarsApr 7, 2026
Hi Shavoi Stone, Thank you so much for your kind feedback!
We’re really glad to hear that you found the support informative and thorough. Providing clear and helpful guidance is something we always strive for.
We truly appreciate your support and are always here whenever you need assistance!
MA
Mants
Good support despite my mistake
I had an issue with my subscription renewal that was honestly my mistake, as I didn’t realize it would renew automatically.
Even though their policy states that payments are non-refundable, the support team at BeatStars was very understanding and offered me a fair solution by downgrading my plan and providing a partial refund.
I really appreciate their professionalism and willingness to help, even when the error was on my side. Great customer support experience.
Response from BeatStarsMar 20, 2026
Hi Mants, Thank you so much for sharing your experience!
We really appreciate your honesty and are glad our support team could step in and provide a fair solution for you. It’s great to hear that their professionalism and understanding made a positive impact, even in a tricky situation.
Your feedback means a lot to us, and we’re always here to help however we can. Thanks again for your support and for being part of the BeatStars community!
CH
Chan
Great help from the team
Great help from the team, always exciting and excellent beats being uploaded onto the app daily and think it's really good how you write lyrics and save them on the app. The only productive feedback I have about the app is sometimes it crashes and has to be exited and re enter to get it going again apart from that love it xx
Response from BeatStarsMar 20, 2026
Hi Chan, Thank you so much for your amazing feedback!
We’re really glad to hear you’re enjoying the daily uploads and features like writing and saving lyrics in the app; that’s exactly the kind of experience we aim to create for artists.
We also appreciate you pointing out the crashes. That’s definitely not ideal, and feedback like this helps us continue improving the app’s performance.
Thanks again for your support; it truly means a lot to us. We’re happy to have you as part of the BeatStars community!
EX
escalante.x
Brilliant customer service!
Brilliant customer service!
Response from BeatStarsMar 10, 2026
Hi escalante.x, Thanks for sharing this feedback. We appreciate your Support and time!!
ML
Mikkel L.
I have been using Beatstars a lot…
I have been using Beatstars a lot recent years, Spending thousands of dollars on beats. However, along the way i´ve noticed how they massively favour the producer of the beat over the artist buying it. The thing that concerns me the most is the fact when you buy a lease, you dont even own that forever, you would have to extend in many cases in 5-10-15 years. That is a crazy model if your track actual got real streams, and you would then have to come back in 10 years and renew the lease. Who hasn´t tried losing their login details for a site and never finding it again? And what about the possibility that beatstars closes? If your answer is, that in these situations the responsibility entirely falls upon the purchasing artist, it is once again an example for me that you dont really value the people buying on your site. I hope to get a response! P.S - i love the beats i can find on beatstars, many great producers upload there, but i will have to actively look for other options if i keep finding beats i like that i however will have to renew in 10 years time.
Response from BeatStarsMar 2, 2026
Hi Mikkel Lemming,
First, thank you for being such a dedicated member of the BeatStars community and for investing so much into your craft. We genuinely appreciate the support, and we’re glad to hear you’ve found producers and beats you love on the platform.
We also hear your concerns.
BeatStars operates as a marketplace, which means producers set their own license terms, including duration, streaming limits, and renewal conditions. Some leases are time-limited, while others are not. There are also options such as unlimited leases or exclusive licenses, depending on what the producer offers. These terms are clearly outlined in the license agreement before purchase, so artists can choose what works best for their long-term plans.
That said, we completely understand why long-term security matters, especially if a song gains significant traction years later. Your point about login access and platform longevity is valid, and we strongly recommend that artists always download and securely store their license agreements and purchase receipts after checkout for their own records.
We truly value the artists who power this marketplace just as much as the producers. Your feedback is important, and we appreciate you taking the time to share it thoughtfully.
KA
KARMA__
Maggie provides excellent customer…
Maggie provides excellent customer service thank you
Response from BeatStarsMar 2, 2026
Hi KARMA, Thank you so much for your kind words!
We’re thrilled to hear that Maggie provided you with excellent customer service. We’ll be sure to pass along your appreciation to her; it will definitely make her day.
Your feedback means a lot to us, and we’re always here whenever you need support.
