BeatStarsBeatStars has been the #1 destination for millions of recording artists to license and purchase beats, songs, sounds and services from a global community of music makers – providing first-in-class tools, pioneering technology, and educational resources. We have empowered everyone from bedroom producers to the most in-demand, platinum-selling producers to build a business, earn a living, and collaborate with artists around the world.
BeatStars (beatstars.com) has 277 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Loïc
Très bon service et très rapide. Je recommande.
Response from BeatStarsJul 24, 2024
Hey Loïc, We are thrilled to receive your positive rating and kind words about our customer service. Providing excellent support is our priority, and your feedback encourages us to continue our hard work. Thank you!
Joe A.
Excellent customer service
Response from BeatStarsJul 24, 2024
Hey Joe, Thank you so much for your positive rating and kind words about our customer service. We strive to provide excellent support, and it's always encouraging to hear when we've met our goal. Your feedback means a lot to us!
Patrick H.
Hi, I decided to buy 5 beats, to make some music, then I put my paypal, and paid these beats, "order canceled" and no money on my bank account, i tried a second time and still the same, don't buy beats on this site it's deceiving
Response from BeatStarsJun 28, 2024
Hi Patrick, Apologies, please note that we do not process payments and this is not managed on our side. Payment-related issues can be due to various valid reasons. If payments are being canceled or pending and if this is not due to your payment method, it's likely due to one or more producer's personal PayPal accounts not accepting your currency or another issue with their PayPal account. If this is the case, you will need to contact the affected producer(s) to resolve any issues with their PayPal account(s). If this is an issue with your payment provider, please contact them for more information. We apologize for your inconvenience. Thank you!
Serenity
Amazing Support! Quickly fixed a problem I had in under 12 hours. It was extremely easy to communicate with them and overall a wonderful experience!
Response from BeatStarsJun 24, 2024
Hi Serenity, thanks a ton for your kind words, this helps inspire us to become better every day. We are glad to have assisted you and will be here to help when you ever need us again!
Kayro B.
Very professional
Response from BeatStarsJun 24, 2024
Hey Kayro, thanks for your feedback, we appreciate your support!
Pat J.
The platform is great and the experience as well! I rarely have problems as a user and when I do, they're fast on solving it!
Response from BeatStarsJun 24, 2024
Hey Pat, we appreciate the support and feedback, thanks for reaching out to our team for support when needed, we love helping where we can!
Frost M.
Roberto made my experience great, responded fast, and was as helpful as he could. Hope he will be handling all of my tickets in the future, really great dude.
Response from BeatStarsJun 24, 2024
Hey Frost, thanks for your amazing feedback that our support team has provided you. We will ensure Roberto gets to hear this great feedback too!!
Bryce C.
Took a month to receive the money from publishing I withdrew April first finally May 2nd it’s in my wallet but now I can’t withdraw it even though my PayPal is connected and customer service is little to absolutely no help.
Response from BeatStarsMay 15, 2024
Hey Bryce, Please kindly provide us with your ticket reference so we can further investigate the matter and get in touch with you for assistance. We look forward to your response, Thank you.
