BeatStars Reviews | Read Customer Reviews of beatstars.com

BeatStars Reviews | Read Customer Reviews of beatstars.com

BeatStars reviews

277 approved reviews, newest moderated first

Samuel A.
Jul 25, 2024
Beatstars Support - Amazingly Fast and Responsive
As a producer who has been using Beatstars for a few years now, I can say with confidence that their support system is truly timeless. The support team is amazingly fast and responsive, and they work quickly to solve any problems that arise. In my experience, the Beatstars support has been nothing short of excellent. They are always there to assist, and they get the job done efficiently and effectively. It's clear that customer satisfaction is a top priority for this platform. Overall, I am thrilled with my experience on Beatstars. The platform is user-friendly and the support team is simply outstanding. I highly recommend Beatstars to any producer looking for a reliable and supportive platform to showcase and sell their beats. Thank you, Beatstars, for providing such a great service!
Response from BeatStarsJul 29, 2024
Hey Samuel, We appreciate your positive rating and kind remarks about our customer service. Our team strives to provide the best possible support, and your feedback is a wonderful affirmation of our efforts. Thank you so much!
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Messaoud B.
Jul 24, 2024
Très satisfait
Le support de Beatstars est efficace et très réactif, le problème de verification d'identité a finalement été résolu, merci à eux, ils méritent 5 étoiles car ils n'abandonnent pas leurs abonnés à leur sort.
Response from BeatStarsAug 2, 2024
Hey Massaoud, That's great to hear! It sounds like our team came through for you with their efficient and responsive support. Thanks for sharing your positive experience!
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Arian M.
Jul 24, 2024
Quick, clear, understanding, and friendly
Quick, clear, understanding, and friendly. Thanks for all your help! Big shout-out to Maggie!
Response from BeatStarsJul 29, 2024
Hey Arian, We are grateful for your positive rating and kind comments about our customer service and the shout-out to Maggie. Providing excellent support is our mission, and your feedback confirms that we are achieving our goals. Thank you!
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RoaedSounds
Jul 24, 2024
good service fast delivery
good service fast delivery
Response from BeatStarsJul 24, 2024
Hey RoaedSounds, Thank you for your positive rating and kind feedback about our customer service. We're dedicated to providing excellent support, and your recognition reassures us that we're on the right track. Your feedback is greatly appreciated!
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Klaus P.
Jul 24, 2024
Helpful support
Fast response on support (Thank you Roberto!), gives additional information about an issue I’ve had, best service to sell beats on, very customer friendly too.
Response from BeatStarsJul 24, 2024
Hey Klaus, Thank you for your positive rating and kind comments about our customer service. We’re dedicated to delivering the best support possible, and your feedback is both encouraging and appreciated. Thank you!
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Anti V.
Jul 22, 2024
How fast it was!
How fast it was!
Response from BeatStarsJul 24, 2024
Hey Anti VX, Thank you for your wonderful rating and encouraging comments about our customer service. We're committed to excellence, and it's gratifying to know we’ve met your expectations. Your feedback is invaluable to us!
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Manny
Jul 19, 2024
They stole my royalties!
They stole my royalties of almost $2,000! They made a sorry ass excuse about “OFAC licenses” and told me I had to get a license from OFAC so that their bank partner can release my blocked payment. They also lied to me, said my payment was completed and I should ask my bank to locate the transfer, however the payment had actually been “blocked” as per their email. If you go and check on OFAC this is a page where people can get licenses to bypass sanctions. Where the hell does a music producer fit into sanctions when their website has information of sanctions on terrorist groups and countries! Absolutely horrid, they haven’t replied to my emails at all and refuse to let me know where my money is. At this point I’m pretty sure someone is pocketing my royalties. This is actual bs and calls for a lawsuit
Response from BeatStarsAug 2, 2024
Hey Manny, thanks for sharing your feedback with us. As per our updates to you regarding the matter. You are yet to respond to our emails and we have not received any feedback from you since July 19th. You are allowed to reopen your ticket request if you wish to continue with us assisting you on your payment release which is outside of BeatStars control. Here is the information we got from our payment partner: Please check your emails of the information we shared in the ticket reference: 379699 as we advised you to call the number 202-622-2480 for further assistance. Thank you!
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rocha
Jul 9, 2024
fast and clean very good thks
fast and clean very good thks
Response from BeatStarsJul 24, 2024
Hey Rocha, We are grateful for your positive rating and thoughtful words about our customer service. Striving for excellence is our mission, and your feedback shows we're succeeding. Thank you for sharing your experience!
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