Bear ButtReviews of bearbuttteam.com

Fast shipping, love the product

Edit; leaving original written review, but updating rating, Bearbutt reached out to me 3 days after I sent inquiries on my missing order and have shipped me the remaining hammock. Original review; My full order was never received, I recently ordered 2 hammocks from Bearbutt but only received one. I haven't been updated about the order in any way after partial delivery. I have reached out multiple times, through contact methods listed on Bearbutts website, but have received no help or update on where the missing hammock is. The products are very good, I wish customer service was a little more reactive.

Easy, get straps

Super fast delivery and great customer service. Every time I’ve had issues their team has gone above and beyond to ensure my satisfaction.

Received packages quickly. Ordered a Gray Rain Fly but received a Blue one instead but actually liked the Blue after seeing it in person and decided to keep it. 🙂

Quick responses to issues with my order (receiving the incorrect color of hammock). Easy to return and immediately received refund. I would recommend a statement on the double person hammock page that if you view a color, it doesn't automatically choose that color for your order. You have to select it below before adding to the cart. That was my mistake but BearButt made it right! Thanks!

The products are outstanding & quality materials. Turn-a-round time is very good. Doing a return is a little difficult & shipping costs are on the customer.

I ordered a hammock from this company. They sold out of the color I ordered, and did not let me know until later. They were slow with shipping the product and communicating about the color issue.