Bear BalancedReviews of bearbalanced.com

Response from Bear BalancedSep 17, 2026

Hi Malcolm, thank you for letting us know, and we're sorry your order has not arrived and that you could not get a response. An order missing for that long needs to be tracked down, not left hanging. Please email us at [email protected] with your order number and a member of our team will check the shipment status and follow up with you directly. Thanks, Bear Balanced Team

Response from Bear BalancedSep 17, 2026

Hi Nicholas, thank you for the detailed feedback, and we're sorry. Being sent a second order after asking to cancel is exactly the kind of experience we want to prevent. For anyone reading, our subscription terms, including the recurring billing schedule, are displayed directly above the purchase button at checkout, before any order is placed. As a Shopify-powered store we are required to present this disclosure on every subscription order, and we take that obligation seriously. We'd like to review the timing of your cancellation request and confirm your subscription is closed. Please email us at [email protected] with your order number and a member of our team will look into it personally. Positively, Bear Balanced Team

Response from Bear BalancedSep 17, 2026

Hi Grant, thank you for your feedback, and we're sorry for the frustration. Charges after repeated cancellation requests is something we want to review straight away. For anyone reading, our subscription terms, including the recurring billing schedule, are displayed directly above the purchase button at checkout, before any order is placed, as required of Shopify-powered stores. Please email us at [email protected] with your order number and a member of our team will confirm that your subscription is closed and follow up with you directly. Thanks, Bear Balanced Team

Response from Bear BalancedSep 17, 2026

Hi Damian, thank you for your feedback, and we're sorry you came away with that impression of us. For anyone reading, our subscription terms, including the recurring billing schedule, are displayed directly above the purchase button at checkout, before any order is placed. As a Shopify-powered store we are required to present this disclosure on every subscription order, and we take that obligation seriously. If there is a specific issue with your order or subscription we can help with, please email us at [email protected] with your order number and a member of our team will review it personally. Positively, Bear Balanced Team

Response from Bear BalancedSep 17, 2026

Hi Anthony, thank you for your feedback, and we're sorry the watermelon flavor didn't work for you and that our reply took longer than it should have. For anyone reading, our subscription terms, including the recurring billing schedule, are displayed directly above the purchase button at checkout, before any order is placed. As a Shopify-powered store we are required to present this disclosure on every subscription order. If your subscription is still active, we will close it for you. Please email us at [email protected] with your order number and a member of our team will confirm and follow up with you promptly. Thanks, Bear Balanced Team

Response from Bear BalancedSep 17, 2026

Hi Tak, thank you for your feedback, and we're sorry you felt you had to involve your card issuer to get this resolved. For anyone reading, our subscription terms, including the recurring billing schedule, are displayed directly above the purchase button at checkout, before any order is placed. As a Shopify-powered store we are required to present this disclosure on every subscription order, and we take that obligation seriously. We'd like to confirm that your subscription is fully closed. Please email us at [email protected] with your order number and a member of our team will review it personally and follow up with you. Positively, Bear Balanced Team

Response from Bear BalancedSep 17, 2026

Hi Joe, thank you for your feedback, and we're sorry the blueberry flavor was such a miss for you. Taste is personal, and we know our gummies won't suit everyone; your comments have been shared with our product team. If you'd like us to look at your order and the options available, please email us at [email protected] with your order number and a member of our team will follow up with you directly. Thanks, Bear Balanced Team

Response from Bear BalancedSep 17, 2026

Hi there, thank you for your feedback, and we're sorry for the frustration. A charge months after a cancellation is something we want to look at closely. For anyone reading, our subscription terms, including the recurring billing schedule, are displayed directly above the purchase button at checkout, before any order is placed. As a Shopify-powered store we are required to present this disclosure on every subscription order, and we take that obligation seriously. We'd like to review the timing of your cancellation and any charges since, and confirm your subscription is closed. Please email us at [email protected] with your order number and a member of our team will look into it personally. Positively, Bear Balanced Team