Bear BalancedReviews of bearbalanced.com

Response from Bear BalancedSep 17, 2026

Hi Sean, thank you for your feedback, and we're sorry for the frustration. Repeated charges you did not expect is something we want to look at right away. For anyone reading, our subscription terms, including the recurring billing schedule, are displayed directly above the purchase button at checkout, before any order is placed. As a Shopify-powered store we are required to present this disclosure on every subscription order, and we take that obligation seriously. Please email us at [email protected] with your order number and a member of our team will confirm that your subscription is closed and follow up with you directly. Thanks, Bear Balanced Team

Response from Bear BalancedSep 17, 2026

Hi Jack, thank you for your feedback, and we're sorry the gummies weren't to your taste and that our response time fell short. Slow replies are not the standard we hold ourselves to. Taste and texture are personal, and feedback like yours is shared with our product team. We'd like to review your order and the options available to you. Please email us at [email protected] with your order number and a member of our team will look into it personally and get back to you promptly. Positively, Bear Balanced Team

Response from Bear BalancedSep 17, 2026

Hi Jack, thank you for your feedback, and we're sorry on both counts: the flavor and the way your cancellation request was handled. For anyone reading, our subscription terms, including the recurring billing schedule, are displayed directly above the purchase button at checkout, before any order is placed. As a Shopify-powered store we are required to present this disclosure on every subscription order, and we take that obligation seriously. A request made within minutes of an order deserves a careful look. Please email us at [email protected] with your order number and a member of our team will review the timing and follow up with you directly. Thanks, Bear Balanced Team

Response from Bear BalancedSep 17, 2026

Hi Martin, thank you for your feedback, and we're sorry the gummies weren't to your taste. For anyone reading, our subscription terms, including the recurring billing schedule, are displayed directly above the purchase button at checkout, before any order is placed. As a Shopify-powered store we are required to present this disclosure on every subscription order, and we take that obligation seriously. If your subscription is still active, we will close it for you, and we're happy to review the options for your order. Please email us at [email protected] with your order number and a member of our team will follow up with you directly. Positively, Bear Balanced Team

Response from Bear BalancedSep 17, 2026

Hi Tanja, thank you for the honest review. We're glad you liked the gummies, and we're sorry that cancelling was such a poor experience. That is not what we want the process to feel like, and your feedback on that flow has been shared with our team. If your subscription is not yet fully closed, or if you have any concerns about your account, please email us at [email protected] and a member of our team will confirm it for you promptly. Thanks, Bear Balanced Team

Response from Bear BalancedSep 17, 2026

Hi Deb, thank you for your feedback, and we're sorry the gummies didn't agree with you. We take reports of digestive discomfort seriously, and your comments have been shared with our product team. For anyone reading, our subscription terms, including the recurring billing schedule, are displayed directly above the purchase button at checkout, before any order is placed, as required of Shopify-powered stores. We'd like to review your order and see how we can help. Please email us at [email protected] with your order number and a member of our team will follow up with you directly. Positively, Bear Balanced Team

Response from Bear BalancedSep 17, 2026

Hi there, thank you for your feedback, and we're sorry the gummies weren't for you. Taste is personal and we know they won't suit everyone; your comments have been passed to our product team. If you'd like us to look at your order and the options available, please email us at [email protected] with your order number and a member of our team will review it and follow up with you. Thanks, Bear Balanced Team

Response from Bear BalancedSep 17, 2026

Hi Rebecca, thank you for your feedback, and we're sorry your messages went unanswered. That is not the standard we hold ourselves to. Email is the fastest way to reach our team, and we want to make sure your request is actually seen this time. Please write to [email protected] with your order number and a member of our team will review your request and reply to you directly. Positively, Bear Balanced Team