Bear BalancedReviews of bearbalanced.com

This is an updated post regarding the poor customer service of Bear Balanced!!!!! I finally received my order 5 months later after complaining on trust pilot. No customer should have to go this far to get the attention of a company after paying for but not recieving the product. I've added another star because I actually like the product but just can't build up enough confidence in the company to order again. If they would have done right by me as a paying customer to begin with I would most likely purchase the gummies again. Unfortunately their customer service can't be trusted at this time.

Ordered from this company twice before putting in a third order in late November. Have sent multiple e-mails with order information asking for updates with 0 response. Finally filed a complaint with the BBB who says the company is no longer in business and has no contact information. Needless to say buyer beware. Update - 5/16 - I finally received my order today and everything was included without issue. I added back a star as I have no problem with the actual product and like it as a concept. My main complaint is around communication and setting expectations with customers. I've ordered from multiple startup businesses and while delays can be expected, honest and timely updates are critical.

Placed this order on 3/24/23. Website stated it would ship 3/30/23. I have emailed 4 times with no response. I tried calling the phone number on the website and it's a google phone number that isn't accepting calls. ***Update*** Received the gummies and like them so far.