Jessica
Exceptional customer service…
In addition to high quality products (we can vouch for two blankets and a sleep mask), Bearaby’s customer service is exceptional. I had ordered an additional sleep mask as a gift that I realized (in a panic, just days before the event) never arrived. They responded promptly and kindly, attempted to track it (crazy winter storms), and ended up sending a replacement order with expedited shipping so it would arrive in time! Truly amazing and friendly customer service. When the original order finally made its way to us, they made it super easy to send it back their way for another lucky customer to enjoy.
Response from BearabyAug 6, 2026
Hi Jessica, Thank you for taking the time to share such a lovely review! We're so glad we could help get your sleep mask there in time for such an important occasion, and we appreciate you giving us the chance to make it right! Thank you as well for your kind words about our blankets and sleep masks. We truly appreciate your support and hope they continue to bring you comfort for years to come.🤗

