BearabyReviews of bearaby.com

I paid for a blanket to be shipped to my friend for her birthday and it was never delivered. Bearaby customer service refused to take any action or provide the product I paid for, forcing me to pursue a chargeback with my credit card company. Very poor customer service - avoid at all costs.

Deceptive marketing. They pay for positive review and delete negative ones. I don't even have a spot to leave a negative review on their site and now I have to pay $50 in return shipping because of their dishonesty. Avoid at all costs.

Complete waste of money. Did not help at all and in fact made my sleeping problems even worse. On top of that, I'm unable to return it.

I jumped in the weighted blanket fad early and chose Bearaby because they had great advertising. After 6 months I realized the blanket weight had shifted to the outside edges and no longer worked as advertised. I finally went to the website to see if I was using it incorrectly. Found that my blanket style was no longer available, so I reached out to the company about my concerns. Because I was past my return window they were not going to help me. BUT they had a "new and better" model that they could SELL me. How poor is that to discontinue a product because it failed and try to sell the client a "better version". I was very disappointed in their response.

I ordered 2 king size blankets and they were about the size of a placemat

False advertising. I received one as a gift and it creates anxiety. Feels suffocating. Tried to return, was a couple weeks past the 30 days, (received as a gift and was trying to not to hurt anyone’s feelings, kept trying the blanket) and they refused to take it back.