Our philosophy is that self-care should bring joy, functional design should prioritize utility, and restful rejuvenation should happen organically, without the need for medication. By utilizing scientific research, utilizing remarkable sustainable materials, and applying innovative product development strategies, we transformed this vision into a reality.| USA: https://bearaby.com| Europe: https://bearaby.eu
Bearaby (bearaby.com) has 184 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
bearaby.com
Website
bearaby.com
Category
Furniture Stores
Location
New York City, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 61% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
They have always been very fast to reply. Everything has been efficient and they answered all my questions.
Response from BearabySep 4, 2026
Hi Eric! 👋 Thank you so much for the wonderful feedback!
Getting you the answers you need quickly and smoothly is always our top priority, and we're so happy to have been able to jump in whenever you needed a hand.
We're so grateful for your continued support and for being part of the Napperhood! 🤗
EV
Edgar V.
Definitely would recommend this…
Definitely would recommend this company. Great products and an exceptional customer service that stands behind merchandise.
Response from BearabyJul 30, 2026
Hi Edgar👋
Thank you very much for your kind words. I am over the moon to hear that you love your new napping companion and that our team was on hand to help with your questions!
I hope you and your Bearaby make many restful memories together. 😊
SL
Samantha L.
Everything about my purchase was wonderful!
Everything about my purchase and overall experience was wonderful! I had a Napper on my wishlist for over a year and finally pulled the trigger. Once I was exploring the website, I just had to add a Hugget as well. They arrived quickly and I appreciated the shipping/tracking updates. I had second thoughts about the color of Napper I choose and on a Friday evening, their customer service team responded with a free shipping label for me to exchange it for a different color. After much debate in the house over the weekend, we decided to keep the original Napper color. I felt awful emailing back to let them know we decided to keep the original item. They were so kind, gracious, understanding and made the process easy, despite my difficulties as a customer. The quality is unmatched and both the blanket and hugget are like a piece of art in the living room ... everyone wants to touch them and ask about them. I can't recommend Bearaby enough! Stop thinking about it and make the purchase already, you'll be happy you did:)
Response from BearabyJul 31, 2026
Hi Samantha! 👋
Thank you so much for sharing your experience with our Napper and Hugget!
I'm delighted to hear that your napping companions have not only brought cozy calm to your home, but have also earned so much admiration from family and friends! It means so much to know that our team was able to make your color exchange experience easy, and it was truly our team's pleasure to help.
Thank you again for your kind words and recommendation. Wishing you many happy naps ahead! ✨🌱
DL
D L.
From Farm Smell to Dream Blanket: A Journey Worth Taking
When I first received this blanket, I was immediately struck by its visual appeal – it truly is a beautiful piece. However, I have to be honest about the initial experience: there was a distinctly earthy, almost farm animal-like odor that was quite noticeable right out of the packaging. This smell lingered for several days, nearly a week actually, and required some serious airing out before it became pleasant to use.
What made this particularly concerning was that the odor seemed to trigger an allergic reaction for me during that initial period. I found myself not reacting well to whatever was causing the smell, which honestly had me questioning whether I'd be able to keep the blanket at all. The combination of the persistent odor and my body's negative response made those first few days quite uncomfortable and left me uncertain about my purchase decision.
While this didn't affect the blanket's quality or comfort once the smell dissipated and my reactions subsided, it's definitely something potential buyers should be prepared for, especially if they have sensitivities to strong odors or unknown materials.
Once I got past my initial sensitivities, this blanket became my go to comfort item. Its softness against my skin was incredible, so much so that I found myself dozing off in the living room several times even though I hadn't yet slept with it all night. The relaxation it provided was immediate and profound.
Despite the challenging start, I'm so glad I stuck with this blanket. Yes, you'll need patience for that initial farm-like smell to fade (about a week in my case), and sensitive individuals should be prepared for potential reactions during that period. But once you get past those first few days, you'll discover what I did – an absolutely gorgeous, luxurious blanket that's worth every penny of the $200 investment. The transformation from 'what did I buy?' to 'I never want to be without this' has been remarkable. If you can weather the initial adjustment period, you'll end up with a blanket that's pure comfort and quality.
A couple important things to note: I purchased the white cloud blanket which is 100% cotton at 10 pounds. Be aware that anything above 10 pounds includes spandex, so it won't be pure cotton anymore. Also, there are restocking fees for returns that increase based on the blanket's weight, so factor that into your decision.
Highly recommend for anyone willing to be patient with the break-in process!
*** Sadly, I posted the above review on the Bearaby site and they did not post it which is extremely unfortunate as it includes helpful feedback and leaves me to question if they are only interested in 100% positive reviews which dismisses customers with genuine experiences that don't fit a perfection bubble, cherry picking only the glowing reviews. Genuine customer experiences shouldn't be silenced just because they mention real issues alongside the positives. Other shoppers deserve to know the full picture, not just the sanitized version that can help other customers make informed decisions.. Sadly, this leads me to question their integrity relative to future purchases.
Response from BearabyAug 7, 2026
Hi there! 👋
Thank you so much for sharing such a thoughtful and detailed review. We're so glad your Cotton Napper has become your go-to comfort item and that you've been able to experience the softness and comfort you love, even though your first experience wasn't quite what you expected.
As our Cotton Nappers are made with 100% organic cotton across all weights and sizes, there can sometimes be a natural scent when first unpacked. We're glad to hear it faded over time and that you've been able to fully enjoy your Napper.
In the meantime, we appreciate you flagging the issue you experienced with your review. I want to assure you that we value all customer feedback, and all reviews shared with us are published on our website. Sometimes it can take a little longer for reviews with images to be published, as they require additional processing time.
We truly value feedback that reflects the full customer experience, including both what you loved and where we have opportunities to improve, and we're grateful to have your perspective represented on our Cotton Napper page. Wishing you many more cozy moments with your Napper! 💙
KA
KATE
I'm obsessed with my bamboo sheets…
I'm obsessed with my weighted blanket but even more surprising, I'm obsessed with their bamboo sheets. I'm the #1 unbeliever of most bedding claims, but I never expected to find a company that actually makes something that lives up to them. These sheets are so so soft, and for the first time in my life, I'm sleeping easier because I'm not constantly oscillating between hot and cold. They actually help keep cool and temperate. Big fan. Would recommend. Believe the hype.
Response from BearabyJul 31, 2026
Hi Kate! 👋
This made our day. Not tossing and turning between hot and cold anymore is such a real win, and we're so glad the Second Skin sheets made that happen.
Thanks for your continued support, and wishing you many more easy, restful nights ahead.🤗
DS
Daniel S.
Their sheet's are incredible
We got the Second Skin Sheet Set and they are incredible. Very soft, they sleep super cool which is great for summer in my area. I can definitely tell the difference when we put our old sheets back on. I was not as cool or comfortable. Sleep is super important to me so I'm up for trying anything that could help me sleep better and these sheets are definitely worth the investment.
Response from BearabyJul 31, 2026
Hi Daniel! 👋 Thank you so much for taking the time to share such a wonderful review!
It means a lot to hear that you've noticed such a big difference, especially after switching back to your old sheets. Knowing they're helping you stay cooler and more comfortable, particularly during the summer, is wonderful to hear. Here's to many more cool nights ahead!✨
VS
V S.
Top notch customer service
I had a complicated exchange for my blanket and Bearaby customer service went above and beyond to make this process smooth! In short, my blanket was too light and I wanted to upgrade to a heavier one. I had messed up my return form and had to make several changes.
Lily was patient and understanding—she helped make the changes I needed and proactively made sure the return fee didn’t apply since it was really an exchange.
These blankets do come at a premium price but I feel comforted that I was able to get the perfect one for me. With the quality of most customer service nowadays, I’m frankly surprised and thankful for how smooth this process was!
Response from BearabyJul 31, 2026
Hi there👋 Thank you so much for sharing your experience. We're so glad you found the perfect blanket for you, and it means a lot to hear that Lily was able to make the experience as seamless as possible. We'll be sure to pass along your kind words to her.
Thank you for choosing Bearaby! Wishing you lots of happy naps ahead.🤗
DD
David de S.
Great product and great experience .
Great product and great experience .
Response from BearabyJul 31, 2026
Hi David! Thank you so much for taking the time to share your experience - we really appreciate it. 🤗