Jan G.
Poor service but good product.
I tried to Oder from Beachhouse on Labor Day 2014. They had an online special of 50 % off using the code 'laborday50'. I tried to order using the code, but it kept saying that the code was not valid. I called them (had to leave a message) & sent them an email stating the problem. I called again the next day since I had not received a return phone call. I talked with Lizette. She said to put the order thru for the full price & she would catch it & change the amount to honor the 50% off. That did not happen. My Visa card was charged for the full amount ($ 196 instead of $98). It took me several emails & phone calls to get it straightened out. My charge to visa was on sept 2 & the credit did not occur until Sept 6. What a hassle !!!!!