Beach House SwimwearReviews of beachhouseswim.com

I purchased items and returned a skort because of the fit. My tracking number says it arrived at their warehouse but they won't issue me a refund. I can't touch base with anyone via email or phone!

Great service. True to guide sizing. Excellent product!!

Although my order was supposed to arrive the 13th of December, I still haven't received it. I was told by customer service I would definitely receive it today, and yet it didn't come.

Was contacted a few days after my order was placed to let me know the swimsuit top was out of stock. When I replied that I would need to cancel my order if that was the case I never heard anything back. I emailed again and requested that someone please respond to let me know my order was canceled and still nothing. I was very shocked that no one answered either email.

I ordered a suit for my cruise only to receive an email two days later that it was out of stock, so I ordered a different size that showed available. Two days later I received an email that it was also out of stock. Now too late to order any suit in time for my trip.

The only way I found out the item I ordered was out of stock, was because I called looking for shipping date. My credit card had been charged and only after I queried them did they reverse the charge. Communication is key to good service.

The swimsuit that I ordered was not what I expected. I will be returning it. To find out that I have to pay shipping to send it back. I think you should provide your customers with a return shipping label. I will not shop with Beach House Swimwear ever again. Also out of one of the things I ordered. I just hope I get the credit in a timely manner.

Bought a tanking top (love it!) in admiral and suggested bottom in admiral. They arrived and when they arrived the 2 admirals (navy's) were really off - top more gray, bottom much brighter, very obvious difference. I contacted them and only other bottom left in my size not a style that would work for my body. They claim it's not a quality issue and don't offer free returns. I'm so disappointed, love the top but . . . And now I have to pay to return it!