Beach House SwimwearReviews of beachhouseswim.com

I am totally disappointed in their return policy. I am a regular customer so I totally like the product and spend money every year refreshing my swimsuit wardrobe. Based on THEIR sizing chart I ordered 3 bottoms that were $60 each and I received for a total of $120 because of their sale spend $150+ and get $60 off. The very next day they had a 50% flash sale- I called and was told they would honor it and credit me $30 (which BTW never happened). Bottoms arrived-too big-so I called to inquire about returns and was told I would need to return and repurchase at full price as they no longer do exchanges and the sale is no longer in effect. That is a horrible policy and the rep on the phone was rude. So in the end I wanted the bottoms and have now ordered the right size and only 2 which are costing me what 3 did before. This may be my last year as a loyal customer and I will find another swimsuit company with better policies in place. In an environment where service levels dictate success they are heading down a bad path....

I guess they did not have my size - they just said it was no longer available. I hope they have it next year! Or something similar.

Cute suits. But the fact that you have to pay for shipping when you return something is annoying. Also, one of the things I ordered was unavailable to ship, so I didn't get it. It shouldn't have been listed as available when I bought it as I would have picked out something else.

The product was perfect except for size so I returned it and have received no acknowledgement of said action and have not received my replacement swimsuit in 2 wks time!

The product I received is great quality and color however BeachHouse needs to improve their inventory management and shipping procedures. I ordered 2 items on a Saturday and paid for 2 day shipping. On Monday I received notice that one of the items was no longer available. The 2nd item was delivered on Thursday. Customer Service was responsive to my inquiries, reimbursed the charges for the 2nd item, and offered to reimburse shipping charges. They have not processed the shipping reimbursement and have not responded as to when I will receive it.

The suit looked like the photo but was not a fit for me. Arrived on time. Not excited about paying for return shipping when most companies pay that expense. Will not order again based on this experience.

Hi - love the suit - in fact I purchased one last year in blue. This time I ordered the Coral and they do not match exactly. Kinda odd

On a Monday I looked at the website looking for a particular item and there was a wide range of choices in my size. When items went on sale 3 days later, the entire line of plus size items was gone and 4 of the 5 items I had looked at were also gone. When I say gone I mean no longer available in any size. Seems a little suspicious to me, but whatever. I got something I could use.