BCUReviews of bcu.org

I've had nothing but positive experiences with BCU - I was defrauded out of a pretty good chunk of money, and of course it happened on a weekend, and I couldn't speak to anyone in their fraud department. First thing Monday, I called customer relations/fraud/whatever, and the money had already been refunded - fully. I was armed with case law, ready for an argument. Not necessary - they've also gone above and beyond on some other matters. I'm a happy customer.

Wouter was snel ter plaatse en stelde na de schrik van onze klapband onze kids meteen gerust en maakte een feestje van het takelen. "Of we wel eens in de Efteling waren geweest?" Zo werd het takelen een leuk avontuur. Onze zoon zei dat hij niet wist dat hulpdiensten zo vriendelijk en leuk konden zijn. later kwam Wouter snel met vervangend vervoer aanzetten, hij had de auto al meegenomen zodat we niet nog langer hoefden te wachten met nog eens heen en weer met de takelwagen. Fijn zo een vakman die zijn beroep verstaat en plezier heeft in zn werk Gr geert

Jennifer provided outstanding support with my auto loan at BCU. She handled everything efficiently—from taking my loan on March 20 to having the payoff check sent by March 25—allowing my plan to work perfectly with two months free of payments. I can be a bit challenging with my questions, but Jennifer was patient, professional, and thorough every step of the way. I truly appreciate her dedication and would highly recommend her to anyone needing expert, attentive service. You have to get the right team member that cares. If dealing with BCU automobile loans, ask for Jennifer. 👍

As a long-standing member of the organization for over two decades, I have engaged in numerous business transactions with them, ranging from onboarding new members to utilizing online banking and in-person services. Throughout my interactions, I have encountered no negative experiences. Each representative has demonstrated genuine concern for my needs and provided prompt assistance. In a recent incident where my account was compromised, the organization promptly notified me and implemented measures to prevent the theft of thousands of dollars. Additionally, they expedited the delivery of a replacement card to me during my absence, ensuring that I had access to my funds. The organization’s exceptional support in this matter has been truly commendable.

Its is great company I have been with them over twenty years

This is a great financial institution. They go to bat for you! They helped me find Cash Deposit ATM's. Gave me a Great Loan Deal! It's a shame they don't do shared branch services like other credit unions. But, I have found no drawback to them! They always find a way to help me do what I want! Thanks BCU!