Angélica V.
The customer service is great
The customer service is great! They help you right away and take the time to explain step by step to troubleshoot on your own. Thank you Albi for your assistance on my esim.

Our products offer seamless mobile data in 200+ countries — with no contracts, no SIM swapping, and no data expiry. Whether you're a frequent flyer, business traveler, or hospitality provider, Bcengi delivers affordable, pay-as-you-go connectivity that works the way you travel. Used by enterprises, travel agencies, hotels, and individuals alike, we simplify global mobile access for employees, guests, and consumers — all through a single, intelligent eSIM.
Bcengi (bcengi.com) has 222 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Angélica V.
The customer service is great! They help you right away and take the time to explain step by step to troubleshoot on your own. Thank you Albi for your assistance on my esim.
François
I missed a couple of steps to make it work myself, but in minutes, help was available and everything looks good. For someone who has never done that, it was easy and great.
Rafaele F.
While visiting different countries in Europe, I needed help to set up eSIM card at landing, and to figure out Network Operators every time we crossed a border. Bcengi customer support was always at reach, responding and helping until whatever the situation causing trouble was solved. Aliaksandra, was extremely helpful, just to mention one outstanding support officer. Kudos to her !
Kev
Excellent on line support. Solved my issue very rapidly and explained everything a concise and clear way. Thank you.
Karen
First of all, i have to say that discovering Bicengi has been one of the best things for travelling. I no longer have to worry about fiddly sim cards and expiry dates. Secondly, I've had the wonderful Asya help me with transferring my esim to a new phone. Her help was prompt and clear. You are awesome, thank you!
Gareth L.
I recently went on a 5 day 3 country trip. My Bcengi eSIM worked flawlessly in all countries. I’m not a huge data user but was much cheaper than my usual home provider. To beat it all I still have it set up for my next trip. I cannot praise it any higher.
Brian R.
This is the best eSim I have used for travelling. Unlike other eSims which require you to pick a country, length and amount of data, bcenGI is a world eSim with data that never expires. They simply bill you for the data you use based on the rate for the country you are in. We just returned from a 16 day trip to Budapest, Vienna and Prague and the eSim worked seamlessly. I was billed by KB of data used. Even after extensive use of Google maps and constantly sending pictures to my kids on WhatsApp I only used about $7 dollars of data. I would heartily recommend this eSim for anyone travelling.
Eric
The Bcengi support agent aliaksandra spent more than 3 hours troublesooting with me to find the connection problem. She was very helpful, calm and courteous in supporting a retired french traveling in Korea.👍👍