BBQSGRILLS.comReviews of bbqsgrills.com

Response from BBQSGRILLS.comNov 23, 2021

Hi Bill, We truly appreciate your business and thank you for your feedback. As a local, family-owned business the overall shopping experience for our customers, is so important to us. We are sorry about the extended delay in shipping your order. This is not the consumer experience that we strive to deliver, however, the delays in product shipments from the vendors (Covid-related) are beyond our control. We value your support, and we hope that you will give us a shot at earning your return business. If you would like to discuss your experience further, please feel free to contact me directly at [email protected] or by phone at 613-228-0009 (ext. 268)

Response from BBQSGRILLS.comSep 7, 2021

Dear Bill, Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. I will contact you to investigate your feedback further as I show notes that we were requested to hold the items until all items came in. Alternatively you can reach me at [email protected] or 613-228-0009 x233. Again, thank you for your feedback and I will be in touch!

Response from BBQSGRILLS.comAug 28, 2021

Hi LB, Thank you for your review and feedback, and for bringing this matter to our attention. We appreciate your business and are sorry to hear about your experience. Our Ecommerce Manager Debbie is currently investigating what happened and will be in touch to discuss with you and ensure that we resolve the matter to your satisfaction. Sincere Regards, Jon Reid General Manager

Response from BBQSGRILLS.comJun 3, 2021

Hi Dylan, Thank you for your comments and review. We appreciate all feedback both positive and negative as we are constantly striving to provide excellent service level to our customers. I'm sorry that we did not meet your expectations with this transaction and would like to thank you for bringing it to my attention. I will be personally reviewing the circumstances surrounding your experience and will contact you to follow up and discuss further and see if there is anything I can do to rectify the situation for you. In the meantime, if you have any further questions or comments please feel free to contact me directly at 613-228-0009 (ext. 268) or by email at [email protected]

Response from BBQSGRILLS.comMar 18, 2021

Dear Wesley, Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. I will contact you to investigate your feedback further, alternatively you can reach me at [email protected] or 613-228-0009 x268. Again, thank you for your feedback!

Response from BBQSGRILLS.comMar 11, 2021

Dear Kelly, Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. I will contact you to investigate your feedback further, alternatively you can reach me at [email protected] or 613-228-0009 x268. Again, thank you for your feedback!

Response from BBQSGRILLS.comMar 11, 2021

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. I will contact you to investigate your feedback further, alternatively you can reach me at [email protected] or 613-228-0009 x268. Again, thank you for your feedback!

Response from BBQSGRILLS.comMar 11, 2021

Dear Al, Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. I will contact you to investigate your feedback further, alternatively you can reach me at [email protected] or 613-228-0009 x268. Again, thank you for your feedback!