Gregory D.
Great service
They were courteous and helpful with finding the parts I needed for my grill. Thank you.
Response from BBQSGRILLS.comOct 10, 2019
Hi Gregory. Thanks so much for the super rating and great review. We appreciate it.
BBQSGRILLS.com is listed under Garden & Pond.
BBQSGRILLS.com (bbqsgrills.com) has 270 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Garden & Pond · Miami, Florida
Excellent

Garden & Pond · Paw Paw, Michigan
Excellent
Garden & Pond · RICE, Washington
Excellent

Garden & Pond · Bowling Green, Virginia
Excellent
Showing 180 reviews with 5 stars · Clear filters
Gregory D.
They were courteous and helpful with finding the parts I needed for my grill. Thank you.
Response from BBQSGRILLS.comOct 10, 2019
Hi Gregory. Thanks so much for the super rating and great review. We appreciate it.
Nico L.
Excelent customer service. Fast shipping, Great products.
Response from BBQSGRILLS.comSep 30, 2019
Hi Nico. Thanks so much for the great rating and kind words. We appreciate it.
E.Zafirov
Great communication over the phone, associate explained how and where they ship from in the US and all happened as promised/explained. Very prompt delivery with timely updates from the trucking company. Excellently packaged product - not just very well protected but even the packaging speaks premium product. And finally, a great grill: Napoleon Rogue 365 with Infrared Burner. The clearest instructions (printed and also available online videos) and most trivial install process I have encountered for any product that I have had to assemble myself. The infrared burner is phenomenal, justifies the purchases of the grill by itself. My first test with it resulted in the best steak I have made on any grill. Highly recommended.
Response from BBQSGRILLS.comSep 30, 2019
We are super excite you're loving your new grill! 🔥 Thanks so much for the great rating, kind words and shopping with us. Don't hesitate to call on us for all your barbecue needs.
Pamela
The items we ordered were the grates and a heat rack. They arrived sooner than expected and fit perfectly!
Response from BBQSGRILLS.comSep 30, 2019
Hi Pamela. Thanks so much for the great rating and shopping with us. We appreciate it.
Allen L.
Great Customer Service & Very helpful me get correct items after I ordered wrong replacements parts and great follow up to ensure customer was satisfied. Thank You!
Response from BBQSGRILLS.comSep 5, 2019
Hi Allen. Thanks for the great rating and kind words. We're glad you finally received the parts you were looking for.
Derek B.
Caleb was great. My grill was out of stock and he helped me reselect to somthing that was in stock and grill arrived in under a week!
Response from BBQSGRILLS.comSep 5, 2019
Hi Derek. Thanks so much for the great rating and kind words. We'll pass your compliment along to Caleb.
CMac
I chose BBQSGRILLS.com because they had everything I needed at reasonable prices. The website was easy to navigate. After my order I received a phone call to tell me an estimated delivery date and email updates. Order arrived nicely packaged and accurately fulfilled.
Response from BBQSGRILLS.comSep 5, 2019
Thanks so much for shopping online with us and posting this great rating and review. We appreciate it.
Michael
BBQS & Grills is a great place to shop. Quality products, great customer service, and fast!
Response from BBQSGRILLS.comSep 5, 2019
Hi Michael. We'll pass your compliment along to the rest of the team. Thanks so much for taking the time to rate us and the great feedback.