Better Business BureauReviews of bbb.org

Sorry to say, the BBB is a joke ... I asked for help after SunWing vacations refused to compensate me for the vacation from hell in Cuba ... they would not lift a finger to help me ... don't even waste your time with these guys, they're useless ...

Well as customer whomever oversees employees all USA states remotely why national BBB who does A.I. customer file complaints with whomever if never to do whomever with ,& without handicaps ,& nationalities unfairly to cause disputes with no one else so Clearwater FL BBB employees,& their manager John ,& outside of FL Clearwater areas another employee Lessie B herself at VA state whom wouldn’t assist me fairly to felt me doing them all unfair wrong to claim that felt disrespected as customer prior to all BBB locations . If they said professionally sweeter tones to not needed to been spoken unfair to wanted to do me unfairly cruel seeking an apology better communications BBB strive kindness to whomever world citizens? Happy MLK today . BBB national president call me to suggest all BBB’s to act accordingly to whomever else with disabilities am European. Florida fort Myers ADA. Call me to owe me an apology stop treat whomever else unfair yearly too ? Steven Barone call me only BBB national HQ president to view sos to resolve disputes? Call me Steven fairly kindly ? Treat me fairly ?

Have a very strong case against Amazon with their driver hitting my mailbox with their large truck. Reached out to BBB to see if they could mediate before I take Amazon to court. After supplying information my case was closed ? For what ? Zero excuses period, I absolutety can see why the BBB has terrible ratings

Hunter Home Improvements became a BBB member on February 12, 2024. Over more than a year of membership, we did not receive any leads or noticeable value from being an Accredited Business. Because the service was not beneficial and had become an unnecessary monthly expense, we canceled in writing on December 11. Our cancellation notice was clear, but we received no response, and the account was not processed as canceled. Charges continued after the cancellation date, which required escalation and follow-up. This was frustrating, especially given the BBB’s stated mission of trust and ethical business practices. I recommend documenting everything and carefully reviewing the cost versus benefit before committing.

iRobot Failed to Honor Warranty & Ignored My Case I am extremely disappointed with iRobot’s customer service. More than two months ago, I contacted iRobot regarding a warranty replacement. I was clearly told I would receive a Roomba Combo 705 (white). Instead, I received a Roomba Combo 707 (black) without my consent. When I contacted customer support to correct this error, I was told the 705 white was out of stock. However, the product is currently available for purchase on iRobot’s website, which makes this explanation unacceptable. Since then: • I have called customer support multiple times • Representatives hung up on me mid-conversation • I was repeatedly denied access to a manager • I sent four follow-up emails with no response This issue should be fully covered under warranty, yet iRobot refuses to fix their own mistake. The lack of professionalism, accountability, and communication is shocking for a well-known company. I am still waiting for the Roomba Combo 705 in white, as originally promised.

Holiday Inn Club Vacations is rated A+ by BBB with overwhelmingly negative reviews on BBB and a 1.0 rating in reviews. There are many open complaints against them on BBB. My own complaint was immediately denied by BBB without providing any useful information. This is my second attempt to file a complaint against HICV through the BBB. They rejected my first attempt by hitting me with a huge list of questions that simply overwhelmed me to the point that I gave up. I believe the BBB is protecting HICV, probably because HICV pays them for membership, an obvious conflict of interest.

BBB (Mountain West Branch, Northern Nevada (Shay Fuchs; manager) is a Shield for Corrupt Businesses, Not a Watchdog I filed a clear-cut case of "bait and switch" and insurance over-collection ($1,400) against Reno Smiles Dentistry. Instead of facilitating a resolution, the Mountain West BBB acted as a gatekeeper for the corporation. The BBB allowed the business to hide behind corporate maneuvers and HIPAA stall tactics. Even after I provided the requested releases, the BBB refused to publish the damning evidence I submitted. They cycled through a series of shifting excuses—claiming "personal information" violations on documents that are not published and standard for such disputes—to ensure the public never sees the actual complaint nor the truth. Ultimately, the BBB protected the business's reputation by refusing to publish the complaint details, merely dropping their rating from an A+ to an A-. This is a toothless "penalty" that does nothing to protect consumers. The BBB provides a deceptive service; they don't resolve complaints—they bury them.

If there is a possibility not giving any star, I will chose that for BBB. I did a bad review for CAA (they offer towing but if you car has expired MVI - they don't take your car- very stupid. For one of CAA supervise I got the suggestion to drive my car like that. So, I did ask the Police - the fine is 1200-1500 cad.) BBB decided to cancel my post because was a bad one. They must be impartially, but I guess they don not what mean that.