BBB rates Amazon on their response, "Time".
The result is an A+ Rating (More than 30% of complaints are unresolved, including mine )
Amazon gave cut and paste responses to my 40lb everything tossed in a box, subscribe & save orders.
My issues were neither read or resolved.
BBB continues to rate them A+.
Now That, is, "The Epitome Of Useless!"
JF
Just F.
Conflict of Interest as BBB Funded by Business Subscriptions
The BBB is funded by annual subscriptions from businesses, thus their is a major conflict of interest.
I've filed multiple complaints with the BBB of Los Angeles & Silicon Valley against eBay. They are all marked as duplicate and immediately closed, without actually be read at all.
As a 27 year seller on eBay I could easily file 50 different complaints covering 50 different areas of eBay corrupt business practices.
Do not waste your time with BBB.
You can compare the BBB rating to the Good House Keeping rating. A company would get the Good House Keeping rating if they paid a fee to the magazine and advertised in the magazine.
They should have their nonprofit status revoked.
JB
Jose B.
These clowns have a good thing…
These clowns have a good thing going.‘they will take whoever’s side they get paid from. What a shame to have to deal with a crocked organization. They aren’t better than the corrupt companies that they defend.
JE
James E.
BBB took down my review
I had a very poor experience with a software development company. I worked with them for > 1yr and eventually had to restart with a different company. I wrote them a review on BBB. The review was an objective representation of my experience. The software development company’s owner responded to the review saying that it should be taken down because it was a personal attack on the business owner. The review was taken down.
TP
Tony P.
I have been trying to contact someone…
I have been trying to contact someone at BBB since I found out my company is listed as noi longer in business recently . I have called 3 or 4 times and left a message since it goes to voicemail ? but no one has called me back . I used to be a member 10 years ago , I've been in business since 2001 and been ever since to this day . I guess since I did not renew they aren't interested in responding , I don't know but someone really needs to call me back . I would even consider joining again . But reading all the negative reviews makes me wonder .
Tony Price
Ultimate Surfaces Of Jacksonville INc .
ET
Elizabeth T.
What an Outright Scam
I have tried to use them three times and they were useless. I was surprised until I learned that they use their name to sell ratings to clients via accreditation fees. The ratings have no relationship to actual complaints. Here's a great case in point. Go to their site, bbb.org, and look up Ox Car Care. They have an A+ rating. Then go to the complaints tab. As of this writing, in the last three years, there have been 958 complaints against them. That's about one a day. Of those, 37% have been closed, 63% got no satisfactory resolution. And "closed" doesn't mean they got their problem resolved; many just gave up. Now, with those numbers, how can they possible rate Ox Car Care A+??? If that doesn't totally expose the scam, I don't know what does. Companies pay for accreditation and, consistently, when they go from being non-paying members to paying for accreditation, the ratings go way up. The most spectacular example is Hamas. Yeah. THAT Hamas. Went from F to A+. And where does the money go? Chapter Presidents have received yearly salaries approaching 1/2 million dollars. They say it's all about trust. Look in the mirror. Why would ANYONE trust you? Yeah, P.T. Barnum said it.
PK
Paul K.
Today is Febuary 17. My Whirlpool situation is now resolved. After the struggles with a washer purchased in September 2025. DONE ! New L G washer in place today.
Second review: follow up on Whirlpool washer issue. Today is January 23. Whirlpool tech company returned today for another attempt for repair on washing machine purchased new in September 2025. Replaced the 5th control panel. Tub filled with water, went into drain mode...Since Nov 9, 2025, washer has been sitting. NOT a functioning unit. NOW we have to wait another two weeks for yet another part (hose or bracket). How do we as consumers counter such a " kick the can " down the road attitude? How does a company continue to sell products that are defective and create a hardship on consumers? PLEASE read reviews on Whirlpool and understand you are at a financial risk and a never-ending circle of excuses and lack of accountability. BUYER be aware.
AG
Andrei G.
They delete my reviews
They delete my reviews
So in my opinion they are scam