Better Business BureauReviews of bbb.org

Unethical Business Practices / Complaint / Incident Description: Harmful Platform Practices and System Malfunction Upon registering our newly established local small business for a free account on the Better Business Bureau platform, I encountered deeply concerning and deceptive practices that actively threaten our customer acquisition. Shortly after setup, the profile prominently displayed the phrase "This business is NOT BBB Accredited" in disproportionately large, bold lettering. Immediately beneath this damaging label, the platform actively funneled potential clients away from our profile with a direct link reading, "Find BBB Accredited Businesses in Compliance Consulting." This structural design operates as a coercive tactic, penalizing businesses that choose not to pay your exorbitant membership fees by weaponizing their public profiles against them. Presenting a newly established business in a highly negative light and intentionally redirecting our web traffic to paying competitors borders on extortion. It is completely unacceptable and causes immediate, measurable harm to our operations and growth potential. Due to this predatory setup, I decided to immediately delete our business account to protect our brand reputation. I initiated the deletion process five separate times. On every single attempt, the platform failed to process the request, instead returning a "Whoops! Page not found! It may have moved or no longer exists" error message, alongside a prompt to search for other businesses. The combination of actively diverting potential customers away from our profile and trapping our data within a broken deletion system is a severe breach of professional standards. This unresolved issue leaves our business exposed to ongoing reputational and financial damage, and immediate administrative intervention is required to permanently remove our profile and all associated data from the platform.

The BBB closed my complaint against CarShield after the company sent them a single meaningless sentence that didn’t address anything. I provided actual evidence: a deceptive solicitation letter, a fabricated “customer ID,” and the fact that I was never a customer. BBB ignored all of it and stamped the case “good faith effort.” This organization does not investigate. It does not evaluate. It does not protect consumers. It rubber‑stamps whatever the business says and closes the file. BBB behaves like a private PR shield for companies, not a consumer protection body. And the worst part is that they still present themselves as some kind of authority. They are not. They are a relic that wastes everyone’s time. I genuinely wish the DOJ had shut this organization down years ago, because by definition they are a complete waste of public trust and serve no real purpose for consumers. They add nothing. They solve nothing. They protect no one, except the businesses, which fk you up

this used to be an amazing organization. then came the new logo signaling the total seizure and takeover of this once great organization by AI and robotics. now they bar any complaints against tech companies and their privacy violations using AI as their gatekeeper. this is not to say that some of the individual locations are not doing what they can, but the overall senior level has handed this once great american institution off to offshore concerns.

BBB QUASHING COMPLAINTS AGAINST EBAY AND OTHER SUPER CORPORATIONS, BY STRIPING CONSUMERS OF MAKING MORE THAN ONE COMPLAINT. TOTALLY UNREASONABLE, AS A CONSUMER WILL HAVE MULTIPLE INTERACTIONS WITH A MAJOR CORP.

It's really sad that the BBB has just become another BS company that can be paid for fake reviews! I was having a major issue with veritas global protection extended automobile warranty company (who has a horrible reputation everywhere except on BBB) and tried to post a review on BBB and every single time I went to post it I got an error message but when I tried to post a review on any other company it went through with no problem.

What was once useful has turned into a pay-to-play business that sells good ratings in exchange for cash. Even the most despicable conpanies can get glowing reviews and an increased rating simply by paying the BBB for them. The BBB is no longer relevent. Using it is a waste of time and may give you an unreliable rating of the comapny you are trying to look up. I no longer trust or use the BBB.

Subject: bbb.org 's evidenced Systemic Hypocrisy and Double- standards, in acting as a defense attorney and agent for the large FOREIGN Korean company LG. 1) - (i) Bbb.org designated representative is INCORRECT IN ARBITRARILY AND UNILATERALLY, stating in a bald, blanket sweeping statement ( I.E. FALSE UNSUPPORTED BY FACTS, Allegations and tantamount to Libelous character - aspersions cast upon us - a small sampling of the wider Aggrieved Vulnerable Victims ) , FALSELY CLAIMING TO REPRESENT EVERY credit card company on planet earth ( with a COVERT hidden motive to side with the larger entity, by UNREASONABLY CANCELING our complaint, with it's FALSIFICATION OF FACTS, THEREBY CONTRAVENING IT'S THEORETICALLY TOUTED SUPERFICIAL FARCE of PRETENDING to voice concerns of Vulnerable Victims, such as Aggrieved Canadian citizens Customers like us, being EXPLOITED by LARGE ENTITIES and organizations such as FOREIGN OWNED, AND foreign- based Korean entity, Company LG) (iii) Bbb.org has FALSELY CLAIMED that we EXPLICITLY asked for additional time. - (iv) In fact, bbb.org voiced an objection when we cc - copied others ( whose opinion may matter to bbb.org; to which we are LEGALLY ENTITLED, and Furthermore, Any ordinary Canadian citizen is NOT legally required to seek bbb.org permission prior to EXPOSING it's EVIDENCED DOUBLE - STANDARDS AND DEMONSTRATED HYPOCRISY of bbb.org; who FIRST "closed our complaint ", AND ONLY AFTER we cc - copied others, bbb.org Objected to us , AND RELUCTANTLY "re- opened" our complaint. - (v) But, transpired events, EVIDENCE that this was a STAGE- MANAGED FARCE executed by bbb.org , who has actually done ABSOLUTELY NOTHING TANGIBLY to Satisfactorily Resolve our Reasonable concerns. - (vi) Bbb.org has Staged a Superficial Farce and Travesty of Justice. - (vii) We found MULTIPLE other complaints against bbb.org on the internet, which echoed that bbb.org has a History of doing ALMOST NOTHING TANGIBLY to perform it's THEORETICALLY TOUTED and CLAIMED position to be a Forum for Justice for the aggrieved and exploited Vulnerable customers ( when they have been wronged by Large companies ; and entities such as LG Canada, a front- end subsidiary who receives orders from FOREIGN ENTITY, KOREAN home- based LG). (4) On a Balance of Probability, Reasonably and Logically, we are a tip of the proverbial iceberg. - (i) It is very likely that there may be other Vulnerable Victims of such Unwarranted Harassment and evidenced Systemic Violation of applicable Consumer protection Rights exhibited by Respondent, and with NO tangible action by bbb.org ( except AGGRAVATION AND MISREPRESENTATION of facts, OBFUSCATION and "MUDDYING the WATERS", by LG AND IT'S AGENT bbb.org; endeavoring to incriminate us with deceptively manipulative reporting , and FALSIFICATION OF FACTS).

What a joke. They are not on the side of consumers and exist to protect big business.