There can be a company that misleads potential customers and lies to them when they are on the hook. BBB will do absolutely nothing and the business could still have an A rating even if there are only complaints. The businesses that should be shut down are typically not rated and they don't give a crap about the BBB because they know they are worthless. There is nothing that they do to truly help the consumer from getting screwed by false advertising or so on. Your credit card company will by far be more help if you get scammed out of money.
RW
rachel W.
BBB is a fake website
BBB is a fake website, they keep removing all our replies. A customer left a fake horrible negative review telling us to COME inside our children's mouth and to send them pictures, we have email proof of the customer saying this also. When we stated this in our reply BBB removed our reply 3 times but let the fake review of the customer stay, BBB is a FAKE COMPANY, THEY ARE A JOKE.. WHY IN THE WORLD would they remove our reply but not the other persons fake review, we have EMAIL PROOF of everything. They let so many people post fake reviews its crazy. They dont even check if the reviews are real or not...
LE
LEP
BBB Total Waste of TIme
the company lied in response to my complaint then paid a membership fee to upgrade their rating from f to a. Total waste of time and effort. Basically companies can rip you off, lie, steal and the bbb looks the other way as long as the membership fee is paid. They closed a complaint for no reason...just closed it a few days after it was submitted.
YD
Yura D.
BBB is nasty and stinky company that…
BBB is nasty and stinky company that not supposed to exist. They are not helping small businesses but killing them. Stay away at any cost
VH
Venkat H.
BBB - Better ( Or Is It Biased ? ) Business Bureau.
I made a grave mistake in trusting them to solve my issues. They are partisan in nature and not creative.
I request readers not to approach them.
KG
Kristen G.
Never Again
Never Again! Two companies about which I have complained for withdrawing money off my debit card, without my consent, both have "A+" ratings from the BBB. Angie's List on steroids?
JR
John R.
BBB is dishonest, and exists to make profit, NOT to protect consumers.
BBB is a for-profit organization that protects their members (who pay the BBB membership fees) by blocking reviews on their site that make their paying members look bad.
There needs to be a company to report the BBB, hence my review here. Dealing with the Calgary BBB revealed the truths described above.
MM
Mzz M.
Better Business Bureau of Los Angeles and Silicon Valley, Inc. supporting scams
Better Business Bureau of Los Angeles in Silicon Valley is a dishonest business organization. Most people believe that BBB can help solve your problems but that isn't true, BBB is not a government organization. I filed a complaint with the Department of Justice and the federal trade commission to investigate this business organization. I had spoken with other customers who have been scammed by BBB believing that they resolving complaints. A petition is created regarding the misleading of A+ ratings while companies who are BBB members are scamming customers.
I contacted BBB in San Jose because a company called Your mechanic refuses to honor the warranty for the installation of front brakes on top of the warped rotor. Your mechanic tried to scam me out of $158.77 and interfered with the dispute complaint between my bank Capital one. After I got my car inspected by Pep Boys at the request by Capital one bank, it was discovered other discrepancies that Your Mechanic neglected such as my back brakes, tire, and tire rims. When the Pep Boys report was disclosed BBB closed the case to protect Your mechanic and Capital one favored Your Mechanic. I discovered that Capital one bank is a member of the Better Business Bureau too. This is all a scam.
AN "A+" RATING DOESN'T REALLY MEAN A BUSINESS IS TRUSTWORTHY
Sometimes you can see that a company has an "A" rating with the BBB, and these scores are often tossed around in advertisements, but that doesn't mean the company is trustworthy. It simply means that the company has upheld its obligation to the BBB and followed its membership rules. Ratings come from a variety of factors from time in business to the number of complaints received, both answered and unanswered.
A 2015 report found that some businesses with high BBB ratings were being investigated for fraud or other illegal behavior.
The BBB uses its own accreditation standards, which are built on the BBB Standards for Trust. These eight principles "summarize important elements of creating and maintaining trust in business."
Being a BBB-accredited business can cost companies more than $10,000 a year.
Businesses wanting to display that blue torch on their websites and marketing materials must pay an annual fee. Small businesses with up to 100 employees generally have to pay anywhere from $500 to $1,500 per year; larger companies could pay upwards of $10,000 annually.
I received a phone call and email from Better Business Bureau President stating that Your Mechanic want to refund my dispute of $158.77. I want to know why Your Mechanic a multi-million dollar company that is known by the media would scam $158.77 from my bank Capital One in the first place? Knowingly that Your Mechanic worker would install new brake pads on top of a warped rotor, how incompetent? Why would Your Mechanic and Capital One Bank co conspire together and fabricate to prevent a consumer from getting their dispute?
Why would the Better Business Bureau in San Jose continue to give Your Mechanic a high rating? Where is the accountability?
Citizens are searching for companies to trust not business organizations that will support scams like Your Mechanic and Capital One Bank who are both members of Better Business Bureau. These businesses will scam during a crisis is unethical and corruptive behavior.
I encourage everyone to file complaints to the Federal Trade Commission State Attorney Office media platforms such as trust pilot, pissed customer, consumer affairs, etc., to expose such businesses.
