Better Business BureauReviews of bbb.org

This is not an isolated error; it is a structural conflict of interest. Funded almost entirely by voluntary membership dues, the BBB is governed by boards that can be up to 90% comprised of business representatives. Historical exposés, like the 2010 ABC News investigation where the terrorist group "Hamas" received an A- rating shortly after paying fees, prove that this is a "cardboard fort" of security. When local chapters are expelled for "unreliable logging of complaints," they are merely replaced by new entities within the same broken blueprint. Don't be fooled by the blue seal; it is a trademarked marketing tool, not a consumer watchdog. Consumer's have to protect themselves.

Totally worthless. File a complaint and in a month's time they just close it. They are worse than a scam. They charge companies to get a good to excellent rating and customers are NEVER helped. Someone should get rid of this dishonest company.

NO GOOD! Businesses pay BBB Accreditation (an annual fee) so they will never go against them, even if the business is a scam!

The Better Business Bureau is a NonProfit organization financed by their members and oversight consent. The Better Business Bureau Is Not A Regulatory DPR over personal property Appraisers, or their corporations. The Better Business Bureau has made SLANDEROUS, FRAUDULENT, INCOMPETENT And NON FACTUAL REVIEWS AND RATINGS Of My 5 Star And Above Appraisal Business. I have REFUSED to associate with them. I Have Not Now OR Ever Engaged In Unlicensed Real Estate Appraisals on a License I Relinquished Lawfully in 2006. I am Fully Compliant With The Uniform Standards Of Professional Appraisal Practices USPAP; THE APPRAISAL FOUNDATION AND ALL FLORIDA CORPORATE MANDATES. The Better Business Bureau has posted UNFACTUAL, INCOMPETENT AND SLANDEROUS [A to F Rating] Based on Conjecture Only about my business on licensure I am Not Required To Have. The Better Business Bureau Is Not AND Does Not Have Jurisdiction or consent to monitor any Business whom is not a member or consented to copyright reviews. The Better Business Bureau has solicited me numerous times for membership and I have Declined for obvious reasons. They Are Demanded To CEASE & DESIST And Remove Any And All Reviews Referring To My Business PATRICIA L WHITESIDE INC. APPRAISALS ESTATE SPECIALISTS: THEIR REVIEW IS FRAUDULENT, INCOMPETENT, SLANDEROUS AND WITHOUT CONSENT. PATRICIA L. WHITESIDE: THE BETTER BUSINESS BUREAU HAS ALSO FAILED TO PUBLISH THESE REPRISAL - DEFENSE DEMANDS AGAINST THEM TO ESTABLISH A FACTUAL PUBLIC OPINION. THE BETTER BUSINESS IS NEGLIGENT IN PROVIDING FACTUAL INFORMATION MANDATED IN A RECOURSE OF CONDUCT.

This entity should have its Non-Profit status revoked. They collect a fee from businesses so that they can get an accreditation from the BBB. Then, if a customer has a complaint, the BBB passes the complaint on to the business who is then allowed to lie or just say they "decline" to assist with an issue they created. The BBB then says to the customer "whelp, at least you got to speak your peace" and then will close the case file. They give you no follow up no further assistance. Even if you prove your case, have solid evidence of wrong doing by the business and it is undisputed that business did wrong, the whole process just ends with no resolution. They tell you that you can sue the business, but everyone knows that already and that's why they went to the BBB for help in the first place. Their function was to hold the business to a standard, instead they allow the business to continue their shoddy work or business ethics while collecting a fee from them anyway. The worst of the worst among businesses have figured out this is a toothless entity. It's only the consumer who is fooled into thinking they might have a chance at justice. We usually find out too late that our efforts were wasted. This is not to say that people shouldn't use the BBB just to give their employees the ability to earn their paychecks by rubber stamping your complaint. The hope is that you can save one other customer from a bad experience. Most savvy customers know to look on Google or Trust Pilot for a better rating service that is more honest and doesn't let the company try to lie their way out of a dispute. The BBB does not fulfill it's business purpose. They collect fees to pay people to document a business transaction and are nothing but neutral observers while still collecting a fee from the business for accreditation. By operating in this way, it appears they genuinely do not care about customer abuse since they "can't do anything about it". All this to say: I never got the chance even one time to do arbitration. Businesses lied about what happened nearly every time I brought forward a complaint. The BBB does no real critical evaluation of the businesses version of events and offer zero push back. The agents try to close the case as soon as possible and there is no material change for the customer in their bad experience. Feed back to the BBB about their failure to support their own core business purpose is met with the following: Hi, Here's something we truly appreciate: you took the time to share your experience with us and that matters. At BBB Great West + Pacific, we believe that feedback from consumers like you helps build a marketplace where trust matters. Whether your experience was positive, challenging, or somewhere in between, your voice helps us better understand how we are doing and where improvements can be made. Thank you for helping us be better. Warm regards, The BBB Team If that's not a spit in your face after being an abused customer and going to them for help with your dispute, I'm not sure what would qualify.

I have always viewed the Better Business Bureau (BBB) as an organization intended to promote trust, transparency, and accountability between consumers and businesses. Unfortunately, my recent experience left me questioning whether the current complaint process fully serves those goals. One concern I discovered during my case is BBB's policy limiting consumers to a single complaint against a business within a certain timeframe. While I understand the desire to prevent duplicate complaints, this policy can also prevent consumers from reporting separate incidents that occur after the original complaint has been filed. In my situation, additional issues arose while the first complaint was still under review. These were distinct incidents with separate evidence and circumstances, yet I was informed that I could not submit another complaint because I had already filed one against the business. As a result, the public complaint history may not accurately reflect the full number of issues a consumer experiences with a company. This raises broader concerns about transparency. If multiple separate incidents cannot be individually documented through the complaint system, consumers researching a business may not receive a complete picture of recurring problems. At the same time, businesses may continue to maintain high ratings despite numerous complaints and repeated customer concerns. I was also disappointed by what I felt was a limited review of the evidence provided during my case. My expectation was that BBB would serve as an independent organization that carefully evaluates information from both parties. Instead, the process often appeared focused on facilitating responses between the business and consumer rather than critically examining the facts and evidence presented. To be fair, BBB did provide a platform for communication and complaint submission, which can be helpful for many consumers. However, I believe there is room for improvement in complaint transparency, evidence review, and policies that limit consumers from reporting separate incidents involving the same business. I hope BBB will continue to evaluate its procedures and consider whether current policies accurately represent consumer experiences and recurring business practices. Greater transparency would benefit both consumers and businesses that genuinely strive to improve their service.

Totally AI. Requires sign-in to file a complaint. Signs you out, and the going-in-circles begins anew. Worthless. On the other hand, if one only wants to review a business, it's relatively easy to get going. So, the final conclusion is that BBB doesn't want to record/handle/follow-up on complaints, making getting the process started impossible for all practical means. Fully a waste of time.

if have zero star i will choose zero one....