Better Business BureauReviews of bbb.org

No point in filing a complaint with them - all they do is just require the company respond and not respond with any details or explanation and then they close the complaint. I remember when you would file a complaint and companies would respond and for the most it would be resolved. Now they base company ratings on fake promoted paid for reviews.

Vermont Country store first of all canceled my order because my mailing address did not match the credit card address. Once I cleared that up for my queen sheet set, they sent a KING size set with no return label. The person on the telephone had a difficult time understanding that the enclosed order said QUEEN, but the packaging label on the sheet set said KING. He kept asking how did I know. He also could not believe there was no return label included - I shook the box for him to hear nothing falling out. No apology or free sheet set for me - wait for the mailing label and give it to the mailman. I have a strong feeling it will get lost in return.

DO NOT HIRE THIS COMPANY TO DO ANY TYPE OF WORK FOR YOU. THEY HAVE 3 SEPERATE NAMED BUSINESSES. I WISH WE HAD CHECKED THE BBB SITE 1ST BEFORE HIRING THEM. THIS IS WHAT HAPPENED TO US. We are a 55+ mobile home park. We hired Mike Kelly owner of Point West Construction out of Tamper Florida to do a drainage issue we had around one of our residents mobile home. It took months to get the quote. He said it was a 4-5 day job. The price was just under $5,000 and they require half up front. We gave them the half upon signing the contract. They never showed. Finally, after months and several phone calls, they send out 2 young men, who dug a few holes then left. Again, we had to make several calls to get them back. They send out a couple more young men. They dug 2 trenches and left. Never put-up caution tape or any kind of warning barrier. They were not following the blueprints that Mike provided with the contract. We haven't seen them again. They have their phone go to voice mail and never return calls. Mike Kelly of Point West Construction out of Tamper Florida is an outright crook. They will have to screw him in the ground when he dies, he's that crooked.

BBB.ORG LIKE ITS EMPLOYEE MEKIALA (ALL ARE THE SAME LOWLIFES, EVERYWHERE) DONT GIVE A DAMN ABOUT YOUR AND YOUR DECEASED LOVES ONES!!! WHEN WE TRIED TO REOPEN THE CASE, THIS IS THE ATTITUDE LOWLIFES GAVE US: BBB will keep a record of your complaint on file but will not send this information to the business nor factor it into their BBB rating. If we can provide any further assistance please contact us at customer.relations chicago.bbb.org or 312-245-2510. Have a great day. Best Regards, Mekiala THEY CANT EVEN WRITE RIGHT AND WIKIHYPOCRITES WISH US BEST, WOW WOW WOW, HOW LOW CAN YOU GO?!

Three issues, 1. Took the car in for a recall, while there the serviceman scratched the hood of the car. I complained and they said to bring it back in to have it repaired. They took a brush and dappled paint onto the scratch. It looked like a young child had painted it, I refused to accept the repair, so they said to bring it in to have their guy repaint the hood. Two days later after leaving the car I call to check on the status and find that the detail crew was going to "set up" plastic to spray the area. I had to demand they do it professionally and have it done properly in a paint booth by a professional automotive painter. Eight days later I finally get the car back. Eleven days without the car and no car was provided for the inconvenience. 2. I purchased the Roger Beasley plan for oil changes and state inspections. They told me that the oil changes could be performed at the Roger Beasley Georgetown location. I took to Georgetown for the oil change and after about 50 miles driven, the check engine light and oil pressure light illuminates. I immediately stop. I called the Georgetown dealership and told them about the issue. They denied that they would have done anything that might have caused the issue. I had the car towed to Round Rock Hyundai and the service department there found that the Georgetown had installed the wrong oil filter. Fortunately, the Round Rock Hyundai wrote up a report about what they found, and Roger Beasley refunded my cost to Round Rock Hyundai. They were unable to determine if any damage had been done by not having the proper uniquely designed oil filter. Obviously, the service department doesn't pay attention to what they are doing, and the service manager doesn't oversee the training and quality of service. 3. While purchasing a 2016 Sante Fe the salesman told us that all navigation updates are available online free of charge or bring the car in and they will update it for free. I find out that it's not available to update online and that I had to purchase it from Hyundai. I called the dealer, He refused to honor the salesman's commitment to update the system because it's 6 years old. Well, that's why we update, to keep things current. He said they wouldn't honor because the salesman was no longer there and wanted it in writing the promise he made. I said I'd pay the $25.00 cost for a new SD card, but the $18.00 shipping was out of line. They could order it and have it shipped to them as a normal delivery. The manager refused. I love my Hyundai but stay away from Roger Beasley!!

The BBB isn't to be trusted, period. First off 'Accreditation' is nothing more than a $45 a month service a business pays for. Accreditation is not something a business EARNS it is something they BUY. It in no way measures how reliable a business is and in many cases the company can advertise things like LICENSED AND INSURED and even if they are not the BBB will allow them to continue to advertise they are, lie and have ads full of misinformation and the BBB does NOTHING. Trust me I know I was an accredited business for six years until I realized how worthless the BBB really is. They have no legal power, cannot make a business do a single thing and I have also witnessed how utterly easy it is for a business to leave itself totally fake reviews on the BBB website and they approve every single one. In all honesty as far as I see you can be a completely illegitimate business, have no insurance or business license but tell people you do and leave yourself fake reviews all day long... which makes be wonder where the trust actually is? But.. they had no problem complaining about me using a logo I got FROM THE BBB ITSELF that says BBB A+ rated (which we are) and threatened to go after us for copyright infringement. To be honest it was an absolute pleasure to remove their logo and in days I guarantee I get another email asking me if I'd like to purchase rights to use their logo again. That answer is a resounding NO. Do not trust the BBB. Do not trust their reviews. Do not trust their ratings. It's all BS.

I ordered an item from a company called Glamour Goddess Jewelry. I wanted to let customer service know that I didn't recieve the product. The person I spoke to was extremely rude oftered refund but I stated I would rather the merchandise. In a very cold and rude manner he told me that he had already put in the refund and hung up on me. I called back and he kept hanging up on me 4 times to be exact. When I finally got him back on the phone I told him that his rudeness is not acceptable and he replied "I don't care." He also mentioned that he didn't want my business ever again. I've experienced rudeness but not on this level. I will never deal with business again and I hope others will reconsider using them as well.

Better business bureau needs to clean house and revamp their processes. I submitted a complaint against a consonant. The company responded they needed more time to review. Bbb sent me an email asking if I agreed to their terms, obviously I’m not trying to be a butt head of course I say they can have time to investigate further. BBB took my response as a settlement and closed my complaint. If they are not the most useless waste of time business I don’t know who is such a waste of time .