Better Business BureauReviews of bbb.org

Normally my experiences with the BBB has been good. However, today was horrible. Recently I filed a complaint against Chexsytems using the BBB website. I found out today that BBB allows Chexsystems control over the closing out the complaint, instead of the customer or the one filing the complaint. Chexsystems is falsely giving out information that is not true. The money that BBB gets from the company, allows the company control the BBB site

REMITLY, Seattle, Washington has robbed me of $4,000.00 since 31 March 2023, and returned nothing, and did not transfer the money to it intended destination. This business has been systematically robbing its customers, as per reviews of large sums of money for some time. They Rob you, and then disappear, refuse to acknowledge their criminal Scam.

Complete waste of time. They do nothing for the consumer. The rating is absolutely false and the way they calculate the ratings don't make sense. All they do is send back and forth e-mails that end up is the spam. Most never see those e-mails. What a waste of money, what a waste of time and fake help for consumers

In the past i trusted BBB review and made purchase from company with 5 star review on BBB. Now, when I see that webpage certified by BBB, I always count this against them, and use every avenue not to use services of this webpage. I have 0 trust for bbb review.

Wasted my time with BBB - this is what I received at the end: "Unfortunately, we don't have the ability to forward your complaint to Service Alberta. We are non-profit and they are a government agency. So, you may have to explain your situation from the beginning." They only run a mail server and are not able to resolve any issues.

I ordered 2 tshirts in Nov 2022 and still have not received them as of today. I can no longer chat with them, but when I was able to , Jeremy said they sent them to the wrong address and he said he corrected it and I would receive them. I waited a week and chatted with Jeremy again and he said they were sent to the wrong address again. He said he corrected it and that I would get them in a week that January 16 2023. Now they have no product on their website and no chat and they will not respond to emails sent to customer service. This is the 2nd time I have been scammed by them. The first time was in the power box giveaway like everyone else who got scammed. Now they make their money on YouTube, I guess this scam caught up them and they moved on to something else.

I am not sure who they are hiring for customer support, but waiting response time ...30 min on live chat?!!! seriously? Tried to resolve an issue, with no result. Good luck to reach someone

BBB of Southern Nevada, Inc. 1. I filed a complaint against the BBB for not doing their job. Complaint submitted on 2/26/2023 against Better Business Bureau. Your complaint was assigned ID *******. 2. Here is the complaint and their response or lack of one. Complaint Details I filed a complaint, and it appears the BBB is acting like a cheerleader for the business and is more worried about their bottom line than helping the victims of abuse by a business and running interference for the crooked company and allowing them to investigate themselves is crazy the company has 1,561 complaints and about 800 bad reviews in just the last three years. You still give them a B rating; how is that even possible? Company Credit One Complaint ID: ******* Date Filed: 1/15/2023 Complaint Type: Customer Service Issues 3. Sent: 2/28/2023 12:50:48 PM From: BBB of Southern Nevada, Inc. To: Paul Hicks Subject: BBB complaint has been closed This message originally read on 2/28/2023 Dear Paul Hicks: This message is in regard to your complaint submitted on 2/26/2023 against Better Business Bureau. Your complaint was assigned ID *******. BBB regrets to inform you that, after a thorough review of your correspondence, we are unable to process your complaint. Please refer to the information below to determine the reasoning for the complaint closure. *You are welcome to resubmit a rebuttal to your complaint #*******, but please note that Credit One did respond twice to address the issue, hence the closure of your complaint. Should you need to provide additional information to BBB, please do so in writing making sure to include your above-referenced complaint number. Sincerely, Rhonda Mettler 4. In her own words, she shows they do not investigate and that they allowed the company to investigate themselves. The cocky attitude stands out. #RhondaMettler Then to say "That Credit One did respond twice to address the issue, hence the closure of your complaint." If that does not sound like a Cheerleader, anything does. In addition, a response is not the same as proof, which I have I have a letter and a copy of the digital file showing that Credit One Bank not only received the check but was cash by their business, which I sent them, and the bank sent them several as well. *You are welcome to resubmit a rebuttal to your complaint #*******, but please note that Credit One did respond twice to address the issue, hence the closure of your complaint. Should you need to provide additional information to BBB, please do so in writing making sure to include your above-referenced complaint number. Sincerely, Rhonda Mettler" 5. This abuse by the BBB cannot go unchallenged; they need to be held accountable. Tip for consumers: Never Trust the BBB cheerleaders for crooked Business we know who they will Porotect.