Better Business BureauReviews of bbb.org

Lol company

These people never try to really help anyone. Nothing more than a biased middle man corporation making money.

How can you be a consumer advocate and give Xfinity an A+ rating? I don't know anyone who has had Comcast / Xfinity that has anything good to say about their customer service which is almost non-existent and you cannot get through their prompts. This company is pathetic, and the old saying is "Money Talks"! My latest problem they are still taking out payments on my credit card after I canceled my serviced. I called them several times, and was told they would call me back yesterday at 3PM, NEVER. HAPPENED! The FCC or the Federal Trade Commission should step in with this company but again money talks!

There is absolutely zero point to complaining to these clowns because they will do absolutely nothing for you except likely steal your data. They have no power or authority over any company and thus are of absolutely no assistance to you. I thought this organization meant something but it is just a total joke.

Waste of time

BBB used be a trusted and helpful consumer advocate. But it looks like changed recently a lot. I filed complaint against Nelnet last December, but my complaint was not able to see and BBB said only one complaint filed and closed against Nelnet. There were more complaints when I filed it. Also I wrote a review of Nelnet, there were a lot of bad reviews there too. I checked the BBB page today, it was only 5 reviews!! I can't believe it!!! Obviously BBB removed most of reviews including my review. My complaint case was closed after only two or three messages exchanged with Nelnet. It did not reach resolution, but BBB should help more to reach until complaint's desired resolution. Obviously BBB quits to do their jobs. Their job is terrible now. It's so sad we lost a good consumer advocate. We need another consumer advocate instead of BBB. Working one.

Your time is important don't waste it with this use less bbb who doesn't do nothing. Taking the issue to the firm on my tit/le it was sorted out instantly I got my refund.

Terrible communication and closed my case when I asked a debt collector to provide proof I owe the debt. BBB is a useless company.