Better Business BureauReviews of bbb.org

The BBB is a total scam and will continue to give the most corrupt companies around 5 stars because they are paying members of the BBB. I gave them 2 stars instead of 1 because you can weed out some bad companies but only the ones who don't pay off the BBB. My personal advice would be to either research thoroughly or avoid companies that advertise they are members of the BBB this apparently only means they pay them off to get good reviews.

BBB is a mixed bag experience for me. In some situations, they seems to remain impartial and allow two way communication. In others though, they protect the corporation by lame reasons such as contact info is incomplete or beyond scope of BBB's policy, or by even abrupt closing of the complaint with an excuse that the issues are 'beyond their purview'. BBB's emails contain third-party tracking pixels, thus allowing mass surveillance and invisible privacy breach of all users.

As an organization, BBB is hopelessly outdated. Even when you take time to post a positive review of a non-member company, BBB probably first tries to extract a gratuity from the firm to even allow the review to appear on their site. The purpose of the internet is to disseminate information, not hide or lose it. There are some terrible, irresponsible businesses which have zero negative reviews. How is this possible? It indicates that information is basically flushed down the toilet. Good or bad, it must be too much trouble for the BBB to even be bothered with following its charter. I know of only one contractor who is a member of the BBB. They fixed my house, and did a wonderful job. I was thinking about writing a review for them, and decided not to because BBB would just lose it.

They don't resolve consumer issues well as they used to. But they have been compromised with area and national businesses. Still have time for improvement.

Low key scam. BBB charges outrageous amounts for an accreditation that means nothing. Literally. It’s pay to play with BBB & they have created a false image of being a government organization. Credibility is dying every day. Sorry for the rant, I don’t want to hate on them but it’s sad. Just google BBB reviews and experiences

When I involved the Boston BBB to assist in resolving a matter with Vistaprint.com and Cimpress USA, they closed the complaint based upon the company stating they would refund my money within 7 days. This reflects highly with the BBB that they resolved the complaint, and looks highly on Cimpress USA whom responded and offered a solution. However, Cimpress never delivered a check in 7 days, not 14 days, not 21 days. When I followed up with the BBB, they also told me to keep waiting before they would reopen the complaint.