Better Business BureauReviews of bbb.org

Nothing good to say - they literally do nothing. They are a glorified review site with an official-sounding name. They say they are investigating on your behalf, and when no one answers they say "Sorry, here are other people you can contact that can actually do something". How do people keep falling for using them.

Terrible form of communication, using BBB.org is absolutely horrible horrific... Trying to navigate that site . How to respond to messages? People at BBB are seriously messed up

My experience with UPS and BetterAlt has been terrible. They keep making false promises about delivery dates, and every day they delay without any valid reason. This is clear dishonesty and a complete lack of professionalism. Their actions show no respect for their customers, only wasting time and causing frustration. I strongly advise against dealing with these companies due to their dishonesty, lack of transparency, and poor service.

The BBB gets paid by business' for a good rating and for them (the BBB) to NOT publish honest bad reveiws. The BBB is an irrelevant, useless, completely powerless mob that is only interested in getting money out of people. A good example is a complaint I lodged with a californian branch of the BBB concerning GOOGLE and was completely ignored. I have sent them 4 emails and none have been responded to let alone dealt with. The BBB opitimises this countries attitudes - "money talks" and a "it's not what you know, but who you know" philosphy.

You submit a complaint and the company does nothing then marks it as unresolved… what a joke 👎

They do not allow facts being posted on their website the same as Wikipedia. The two organizations are racists.

They do not do anything. I am a victim of a 27,000.00 elaborate used car scam in Upstate, NY, and I lost my original 2018 Honda Fit trade-in with no lien and I also permanently lost my NYS Drivers License due to the scam as SFCU put Texas insurance on the 2019 Nissan, and NY DMV did not accept the insurance. I lost the 2019 Nissan Versa, a great car from the Ford dealership. The scam involves two banks (SFCU, and Community Bank, NA) and two car dealerships Nissan and Royal Auto of Oneonta, NY). I live in a rural area, and I am a senior. The BBB does nothing about it, just refers me to other agencies that do nothing--NYS Attorney General's Office (Binghamton, NY); Consumer Affairs Protection Bureau, NCUA--none of them do anything and refer me to a different agency. The NYS Consumer Affairs Division does nothing either but refers me to another do-nothing agency. I sense that the consumer affairs departments are all lazy, racist, or incompetent. I spent a lot of time putting all the documents together, and they do not do anything. Last year, the BBB helped me with receiving a refund from a company. This year, they do not seem to do anything.

I wish they would add their own review to their website because it is a huge scam company!