Elisabeth P.
Installer/ACORN Stairlift
Joshua Martin installed 4 Stairlifts efficiently, graciously with excellent instructions… recommend highly
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Better Business Bureau (bbb.com) has 37 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Administration & Services · Charlottesville, Virginia
Excellent

Administration & Services · MONROE, Virginia
Excellent

Administration & Services · Virginia Beach, Virginia
Excellent

Administration & Services · Richmond, Virginia
Excellent
37 approved reviews, newest moderated first
Elisabeth P.
Joshua Martin installed 4 Stairlifts efficiently, graciously with excellent instructions… recommend highly
Angela A.
Contacted Better Business Bureau early Sunday morning after 4 months of waiting for money from a cancelled flight and by that Thursday the full flight refund was in my account! Outstanding service and communication!
Michelle
BBB is a sham, you cannot get through to anyone and it's not monitored. So if America's BBB is faux then how can we expect businesses to run properly.
George
This review is intended to set the record straight, especially to Tim of Canada and the two people who "liked" his inaccurate review. It is clear the claim was made out of ignorance and not out of a malicious attempt to mislead people. First, I am unaffiliated in any way with the Better Business Bureau. My goal is simply to ensure that if we are going to give our opinions, they should be factual. To Tim and the two other uninformed reviewers, the Better Business Bureau is not affiliated in any way with any government. Taxpayers pay NO MONEY to support the BBB. It is a private, non-profit organization. Whether they are good at what they do or whether they disappoint you is not my business, but let's review them with facts and not with inaccurate information. I believe the good people at Trustpilot would agree with me.
Tom B.
I am extremely dissatisfied with the Better Business Bureau. "Re: Case # 300190440: SFI Marketing Group Dear Mr./Ms. Babcock, Thank you for following up with BBB regarding your position in the above-mentioned dispute. We understand you are NOT satisfied with the business's response, and have noted your dissatisfaction in our files. While we regret we were unable to reach your desired resolution, the business has provided BBB with its position. This matter is now closed in BBB files, and will appear in the company's BBB Business Review as: "Answered - the business addressed the issues within the complaint, but the consumer remains dissatisfied." Please note, the text of your response may be publicly posted on BBB's website. BBB reserves the right to not post in accordance with BBB policy, and we may edit your response to protect privacy rights and to remove inappropriate language. We appreciate the opportunity to be of service, and sincerely hope you will contact us for pre-purchase information. Sincerely, Mary Ann R Dispute Resolution Specialist" I contacted BBB to get the PSAs that I paid for. For doing this SFI terminated my account in front of BBB's very eyes. I have lost over $10,000 and 5 years of hard work because of this. BBB did not resolve the dispute; BBB made it worse! The BBB has condoned SFI's behavior and knowingly has become complicit in SFI's elaborate scam.
William B.
BBB needs to go and never be written in the history books. Spring Financial is a scam company that takes money from the already depressed and vulnerable citizens, keep in mind during the pandemic. They take your money, they right it up as they gave you money and report it as they gave it to you. If you stop a payment because you were educated by a legit and good standing loan company, Spring will report it as non payment to the loan which you never had received. Hence your credit score takes a serious ding with a big lie that they gave you money. pull your pants up BBB and do what your mission says you do. Stop the scamming and fraud actions toward the Canadian Citizens. Also stop these kinda actions towards the system. There is not difference with paying a hacker to tamper with this stuff to make us look good without even trying.
Tim
Close down this waste of taxpayers money business they are on the side of the crooks.Total waste of time and energy.More frustrating than its worth,Come on Canada your paid to protect us at least do your job when it comes to corruption.That would be the hard way but it’s worth it in the end.
Marshal 8.
The BBB and MOST so called " consumer agencies " are a waste of time. They do NOTHING at all. These agencies have no REAL power to get refunds back to customers. If you have any complaints about a company and you want a refund, your only perfect solution is to get a charge back through your bank. DO NOT waste time on these do nothing agencies !!