Better Business BureauReviews of bbb.com

The BBB has become a complete scam. They wasted the last five months going back and forth between me and a business. The business acted in a deceptive way, yet the BBB still stood by the business's perspective. The business settled several lawsuits over those five months with different State Attorney Generals, again for deceptive business practices, yet the BBB still stood by the business. Finally today I got an email saying my case was closed because the business tried to resolve it and I would not accept their resolution. I did not accept it because it's an illegal deceptive business practice, but the business never offered a legal solution. Don't waste your time with the BBB.

Most of the time it's a waste of time to submit a complaint or review to them. Its bullcrap they have to review it and think its good enough to be posted/submitted. Every single review or complaint should be posted or submitted whether a company or website like what the person says or not. Its called freedom of speech and everyone goes through their own experience. Every complaint and review is valid. Bbb needs to do better and actually help.

Was told that my warranty for my tv is no longer available. GEEK SQUAD AT BEST BUY said they sent an email. so many recorded scam mails from GEEK SQUAD in email I would call them up. Always told me that don't worry its just spam. REALLY I guess those email weren't spam because NOW I HAVE NO WARRANTY ON MY 2000.00 TV. I called across the world to find out that they will not bend to make the wrong right and just say in broken English 'so sorry but we can't help you.

Wrote a negative review about a bullion exchange (Victoria Bullion Exchange) that cost me over $20,000 CAD, because they violated FINTRAC regulations and sent the funds elsewhere. BBB deleted the review and continues to give them an A+ rating.

The BBB is literally just a scam where corporations pay for accredation and good ratings. It's 2025 - if real people are rating a business at 1.1 out of 5 stars - you need to take that into the score you give them.

BBB use to be worthwhile and help consumers now all they do is take your complaint for these big companies close it saying there is nothing you can do and these big companies can now treat you anyway they want to without any consequences. I think its time someone makes a new company that actually works for the consumer all this place does is shield these big companies from anything happening the BBB is officially dead!!!!

This actually should result in zero starts. The BBB makes this claim: "The BBB Seal, it's The Sign of a Better Business SM In a market saturated with companies vying for customers, BBB Accreditation gives consumers confidence that they're dealing with an ethical and vetted business. Apply for BBB Accreditation and show customers that your company operates honestly and with integrity." Of course like most of these "consumer" advocates nothing could be further than the truth. I was antagonized for nearly four hours of rude and profoundly unprofessional customer "service" from Amazon. It was beyond anything I ever experienced. I was lied to repeatedly and I will detail a specific example. My complaint was actually 4 different issues. The agent ignored 2 of them completely and never addressed them at all. The other two were responded to with blatant gaslighting and a dismissive brush off. When the agent offered me a 10.00 coupon for the conduct of their staff which was insulting I told them a year of free prime might cover it but this was an insult. He responded back and said that the most they can offer is 10.00 per policy. Well I've gotten credits for more than 10.00 multiple times in the past for problems with their employees so that was a blatant lie. Now I can make the claim it's a lie but I actually brought the proof. While the "complaint" was active I made another call and experienced a rerun of what I experienced the first time. Ironic how our "feedback" which they claim is taken seriously seems to have little impact on their horrible corporate culture. I pushed the issue and demanded to speak to a supervisor which they always try to block. I wasn't dropping it until i got to a supervisor and he was profoundly apologetic and offered me a 100.00 credit to my account. I responded back with the details, pointing out that in addition to the agent at Amazon ignoring half of the complaints, he lied. It's not my opinion that he lied it was proven because another agent did do more. The BBB responded that they closed the case because Amazon made their position clear and they retain their A rating on the site. I would like the BBB to explain how the conduct of this company falls into the category of operating with honesty and integrity? The BBB uses a dangling carrot for businesses to sign up for their services. They should be stripped of their tax exempt status. They are not consumer advocates. They are no more than a middle man for businesses to pay to be on a directory of businesses the organization endorses as ethical and operating with "integrity". Believing their "ratings" or relying on them as an advocate is a waste of time. The only thing they do is contact the business on your behalf and shuffle messages back and forth. Something you can do on your own get the same exact results. Amazon's lack of integrity and ethics is only matched by the BBB lack of integrity and ethics. They set their entire system up to give people a false impression they advocate on our behalf. They advocate on their behalf.

BBB: will do nothing to help anyone out. They close your complaint stating you have not responded when I did respond to the email request; and sent the copy of the receipt of the company work order as requested by the email. It no longer helps out customers to resolve issues. They are for the company ONLY. Don't Bother with them they won't help