Better Business BureauReviews of bbb.com

BBB is a scam itself; All business owners should stand against it. I already ignored it their first contact, but they are just keep harassing my business with out-of-date information.

My experience with the BBB of Mississippi was and is entirely negative, this BBB used consumer rating protection schemes. This administrative oversight organization is an absolute disgrace to me as a consumer and operates strictly to protect paying Corporate Members rather than enforcing integrity and fairness, I am exposing their explicit, bad-faith manipulation of my active property damage complaint against CSpire's Excavation Crews committed an illegal utility trespass on numerous area of my lawn outside the right-of way across numerous private zones of my yard, this bureau intentionally suppressed my professional landscape estimate, photo timeliness from the public view, and worse they allowed CSpire to submit fraudulent photographic evidence of an entirely separate house number (1404) to misrepresent my property at 1400, it was only one fake photo that didn't show any damage, they did not show photos of any of the 9 damage areas their crews caused, they concealed and his the truth from the BBB, and the Bureau had all of my photos of the damages, instead of the BBB offering mandatory, standard mediation or Arbitration to resolve my land destruction, the bureau's director corruptly and deceptively manipulated the complaint file backend, first she stated closed as resolved and sent me a email stating she "closed the complaint as delayed because we are having to wait on a final response from CSpire's management. We know it is not resolved. Once they have a final response they will notify me This takes time." However, she made this statement in my email and closed the complaint resolved when it wasn't, I requested numerous times for the BBB to wait until the business respond, she ignored and closed the complaint and told a deceptive lie that my complaint had been resolved when it wasn't, when I asked why she changed it as answered in portal, and completely deleted my entire complaint concealing it and depriving the public from their right to read complaint and decide for themselves, this is why this BBB has no integrity or fairness, their entire system is rigged to protect this business bought A+ rating because they have not earned it,and if they do resolve a complaint it is very minor, the BBB is unethical and deceptive because in order for the business to keep their A+ rating they manipulate the system so that it says resolved, however it isn't resolved, and if you ask questions about the dishonest rating resolved when it hasn't, they completely removed my complaint,this director also told me the system was in a delayed mode because I rejected the landscaper offer when it was a estimate for damages to be sent to CSpire, it is completely rigged and not credible at all, it is a scam and scheme trap plot to deceived consumers to make the wrong choice because the honest valid complaints are being kept from the public, this is extreme deception by the BBB this director prematurely closed my open file as "resolved"whenzero restoration took place, and then wiped the text entirely as " answered" the second I logged my official rejections. The CEO, is consumed with greed, he stated he doesn't about what is right or ethical, he is basically stating that all he cares about are his paid fees for fabricated false letter grades, has 0 integrity and 0 trustworthy, he is not credible at all, and the website and portal is for the business, it is not designed for fairness for the consumer. They are hiding consumer truth and scrubbing public complaints solely so their multi-billion-dollar corporate members can maintain an unearned paid for A+ rating, do not trust their platform, it is extreme,conniving, deception,they hold zero enforcement standards for consumers and serve as biased shield for corporate deception, I will not be using BBB for fairness anymore they are a complete waste of time, I have had several BBB to delete complaints, don't attempt to resolve, don't use mediation or arbitration, all they care about are their fees. CSpire hired a company to trespass and hook up service at my residence and tell the BBB, that it was a mistake, ans that they removed the equipment, they told the BBB they removed the equipment on their own when the City Engineer came to my home and I showed him the trespass hook up,and told CSpire to remove the equipment, however, they only took the box, and didn't remove the lines,I demandd that the company dig the lines up, CSpire and the BBB are consumed with greed, they don't have any morals or values, CSpire has refused to repair the trespass damage for this also, CSpire is dangerous and has no respect for me or my property, they are evil and wickedI. The CEO stated that " the complaint has been published, and consumers can read it and decide before they choose to hire a company". Not true,

They have lost all credibility. BBB is no longer a legitimate site to make customer complaints or honest reviews for others to learn about it- now it’s list a marketing gimmick who sell merchant advertising and biased consumer feedback.

Due to a lower back injury. On 3/22/26 We cancelled our scheduled flight with FlightHub, It was for a scheduled return flight from Cebu to Orlando with FlightHub for April 06/26 for $1,329.40 including $152.94 Xcover Cancellation insurance). FlightHub deducted a $400 cancellation charge, even though we purchased cancellation insurance for $152.94. Now, on 04/25/26, I received my Discover statement showing and additional charge of $250. I have contested both $400 deducted from flight fee and the $250 additional charge to my Discover Card and all other charges, except the travel cancellation insurance of $152.94.

What a waste of time. Supposedly neutral. In regards to Banfield pet hospital Bbb rates that corporation as a 5 for thier response in addressing complaints. Banfield simply saved face did not address my concerns was not transparent. Reduced my valid issues to a record request. The BBB chose to side with the BBB finding thier response as acceptable and continues to give Banfield a high rating. However the BBB ignores the incredible amount of unsatisfied customers leaving poor shameful reviews. What a hypocritical posture. It's not consumer focused.

0 Stars for Professionalism and Customer Service We decided to protect our brand new GLC 300 and made arrangements to bring it to Unique Auto Detailing Corp. in Stouffville. We had a neighbouring shop install running boards on our car and the vehicle was passed on directly to Michael from that shop, upon going to give Michael a deposit for the work he was going to do I had noticed five distinctive chips on the front bumper, I informed Michael and he said “how does a car with 100km have stone chips?” I knew full well these were not stone chips and further noticed damage to the two front fender flares. Neither shops took responsibility for the damage and neither shop reported prior damage to the car before accepting delivery of it. In the end we had to pay over 2K to fix the damages. This was the beginning of our nightmare. In lapse of better judgement, we still proceeded with the work with Michael and we would take the car to get the damages fixed and bring it back for him to complete. He had the vehicle for a month and in that time we noticed some red flags, as he never wrote anything down, and there was some disagreements on the certain things we discussed that we wanted done. The car was not ready when it was supposed to be, but due to family issues on his part, we were okay with that. On the day prior to us pick up, we noted on the GPS that the car was moved to another location in the area. We were never informed that our car would be moved and or taken somewhere else. Once we finally did come to get the car, there were inconsistencies in the progress of work and we pointed out black portions of the car were scuffed and poor workmanship of the PPF (bubbling, lifting, stretching and dirt underneath). Michael stated the scuffs were there when we brought it in and that the other things would correct itself once the car was driven. This is incorrect. At this point, we knew we would not be bringing the car back and asked what we owed to release the car, paid him and left. Throughout this process, we expressed to him how much stress this was causing and even questioned him on if he had done this type of work before as the work spoke for itself. On the drive home, we noticed the interior coating was blotchy and a distinct line where the seatbelt was never moved. A poorly done job. The following day and in better lighting, we further inspected the work and we noticed knife marks on the side mirrors. More poor work and another expense to replace. We brought the car to a couple other places to find out what it would cost to fix what had been done. At this point, we are out 5K in money and now have to pay another shop to remove and redo the work In light of this, we decided to give Michael a chance to rectify this situation and his part in the matter. We arranged a time to meet and after we came to his shop, he had some excuse as to why he was not there. We decided to show up unannounced this past Monday, March 9 so he couldn't avoid us. We remained cordial and advised him of the issues and concerns we had and how as a business owner he would rectify the situation. While he never showed any sympathy or offered an apology and most of our concerns were met with smirks and smart remarks, he did offer to fix our seats but at this point the trust we had in him was long gone. In good conscience, we could not bring back our car to someone with such poor quality work and lack of trust and a general excuse for everything, so we asked what type of compensation he thought fair. He advised that he could not give us an answer at this time and needed to discuss it with his wife. This statement did not make sense to us as we never met his wife, nor did we have any idea she was involved in his day-to-day business. We obliged and said take until the end of the week and advise us what you have decided. It is now Sunday; March 15 and we never received a reply from Michael. Disappointed none-the-less and posting this along with photos to warn others.

I wish I could give one star, what a joke Koho let a fraudster scam my account then they change my email. to a compromised email. BBB did nothing its a joke seriouls why even have them they did nothing. patheic. They don't intervien they say nothing and do nothing. Its just a open foreum for people to talk. Seriously shut them down if they have no function.

They are run by people with a maid mentality. And they think it is strategy and accountability.