Jim F.
Professional but patient
The IT tech was very professional but also patient to explain things simply. It was a real pleasure to deal with him.

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Hospital & Emergency · IRVINE, California
Excellent

Hospital & Emergency · San Clemente, California
Excellent

Hospital & Emergency · Anaheim, California
Excellent
Hospital & Emergency · San Francisco, California
Excellent
Showing 217 reviews with 4 stars · Clear filters
Jim F.
The IT tech was very professional but also patient to explain things simply. It was a real pleasure to deal with him.
Joleen G.
A response from Bay alarm was a little slow but it was a false alarm so it was ok.
Blair B.
It was relatively easy and polite
Linda L.
I called to complain on how I was being charged for something I didn't think I should be. The person I chatted with took care of the complaint right away.
Mac M.
It took me four attempts to reach the correct department as there is no direct phone number. The representative rescued the experience by being well informed, polite, and professional.
Jim R.
The gentleman who took the order was easy to understand, and a pleasure to work with. However, it took a few agents to end up with him, the prior agents were difficult to understand.
James W.
Agent was very professional and extremely courteous.
Diana S.
I always get prompt help. I'm glad I chose this medical alert system.