Bay Alarm MedicalReviews of bayalarmmedical.com

Nancy was amazing! She was very patient on the phone as my mother's medical device needed a reset and testing. She walked me through the entire process and made it easy.

It was easy with no issues

Quick & accurate info on account billing

Nancy was good at explaining our options and was patient with us

Customer service is very professional and able to answer all of my questions. I contacted customer service today and Betty helped me. She is polite, patient, and was able to answer all of my questions. I have been impressed by all of the customer service representatives I have spoken with.

Chris gave me good service

The Bay Alarm system provided a sense of safety for my mothers peace of mind but it was worth so much more when it came to needing it. Unfortunately she needed to summon an ambulance and was able to communicate through the speaker without having to get to a phone herself. The call center summoned the ambulance and then promptly contacted me (daughter) as listed. The system was utilized twice and both times were just as helpful. My only con to the situation is....when they contact the family, their call needs to come up on caller ID as the Bay Alarm or an Emergency service and not just a random toll free number. I'm sure other people monitor which calls to pickup based on potential solicitors etc. If I hadn't been near the phone when they spoke on the answering machine we would have missed this critical call. Sadly my mother has passed but when we needed the Alarm it worked flawlessly.

I had a very pleasant and productive call