Laurie
Excellent customer service.
Excellent customer service.

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 2,454 reviews with 5 stars · Clear filters
Laurie
Excellent customer service.
Judy C.
Angie worked very hard to address my computer incompetence with great patience in completing the use of the device. She provided excellent customer service.
Angela
This team has the best customer service!! They take the time to answer all your questions, explain billing and the whole process. So happy we chose you to help keep mom safe.
Marci M.
I think it was Jason that helped me today (not positive on his name). Learned a lot about the service! Very happy with it! Great peace of mind if something happens to my mom, she has a very easy way of getting help!
K. K.
My service with Bay Alarm Medical has been excellent. Jason in the tech service / monitoring department helped me to make sure that all my devices were working properly after a false alarm (my fault, not theirs). It's good to know that they are always there in the background keeping me safe.
Mark S.
Angie was very patient
Joseph
The representitive was very helpful. He went step by step in helping me pair my new necklace device to my base station. I'm sorry I don't remember his name.
David
Jason was patient and professional and stayed with us until all 3 devices were updated and functional.