Bay Alarm MedicalReviews of bayalarmmedical.com

Response from Bay Alarm MedicalFeb 1, 2018

Hello L.D. - Thank you for taking the time to share your recent experience. We apologize for the delay in shipment and notification. We have checked your account and are happy to refund the shipping costs plus the cost of the button as a courtesy. Again, we sincerely apologize for the miscommunication and any inconvenience this has caused. Our Customer Service Supervisor will be in contact soon regarding your case and resolution. Thank you, Bay Alarm Medical

Response from Bay Alarm MedicalFeb 1, 2018

Hello Arlene - We sincerely apologize for your recent experience with our Mobile GPS Fall Detection. The Fall Detection does detect movement more easily for the safety of our customers. If you continue to experience any frustration or are uncomfortable, please do not hesitate to give us a call so we can further assist you. We are constantly working to improve our products and services and definitely appreciate your feedback. Sincerely, Bay Alarm Medical

Response from Bay Alarm MedicalSep 11, 2017

Hi Polly - Thank you so much for your feedback. We are sorry to hear that your recent experience did not reflect the values we hold at Bay Alarm Medical and how we treat our customers. We will be sure to take your feedback to our team as well as the representative you spoke with. If you need further assistance please do not hesitate to give us a call and we will be sure all of your concerns are addressed. We are more than happy to help you! Best regards, Bay Alarm Medical