Kathleen T.
Knowledgeable
The agent, Derek, was extremely helpful. He answered all my questions and was very knowledgeable.

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 2,454 reviews with 5 stars · Clear filters
Kathleen T.
The agent, Derek, was extremely helpful. He answered all my questions and was very knowledgeable.
William E.
Kristy (I think that was the agents name) was freaking tremendous!
Bill N.
I had a very good rep to assist me, Chris. I am a new member. I like your call back feature vs. a long hold time. The sales department was excellent, including Asa Arnold.
alice L.
Jason was wonderful. He was patient and helpful! Please give him a raise…! And the woman who transferred me to customer service to talk to Jason was nice too. I was grumpy. I had to get out of bed to take this call. I was tired.
Carol
Betty, the representative I spoke with resolved my problem with my new device. She was very pleasant, followed her protocol carefully and gave me clear instructions, and she was vey patient. She has a good sense of humor which I think is a real asset in a customer service representative! I enjoyed speaking to her!
Anonymous
Chris was very helpful!
Leon C.
Derek was very helpful in identifying my problem. He was very polite, knowledgeable, and eager to help. It was enjoyable to have him help me.
Tish
Been with Bay Alart for five years and every step has been amazing. Mom feels safer wearing her devices and the GPS gives us peace of mind that she can get help wherever she is. Derik helped me today test her current devices and we grabbed their new wall buttons to put around the house, in the shower and other areas for when she might have forgotten to wear her button. We all get a call if mom hits her alert button. This alert system has allowed our 88 year old mom to live independently but safely.