Maggie C.
Solid customer service
The person I spoke with ( Sarah I think?) was very helpful and clear about the problem I called with and we resolved it, and she also cleared up some ambiguity about my mothers address, which is important!

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Hospital & Emergency · IRVINE, California
Excellent

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Excellent

Hospital & Emergency · Anaheim, California
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Hospital & Emergency · San Francisco, California
Excellent
Showing 2,454 reviews with 5 stars · Clear filters
Maggie C.
The person I spoke with ( Sarah I think?) was very helpful and clear about the problem I called with and we resolved it, and she also cleared up some ambiguity about my mothers address, which is important!
C. H.
The woman I talked to was especially pleasant and helpful, and was able to answer my question promptly. It was a very satisfying conversation.
Mike B.
I’ve been protected by Bay Alarm Medical for several years. Luckily, I have had no falls or medical emergencies during this time, but Bay Alarm Medical response immediately every time I test my device. Their service is quick and the staff are professional.
Doris J.
They help with all the equipments I need to stay safe. Always answer my questions and help me to fix what's wrong. Staff is knowledgeable about their equipments.
Michelle M.
Clear helpful customer service support
Giovanni D.
My customer service agent, Jason, was very knowledgeable and stepped me through the testing of my devices to locate the device with the low battery. He is now shipping me a replacement battery free of charge as well. Excellent customer service and customer support!
Jeff R.
Austin was very informative and made sure I understood his instructions.
Michael D.
Great company that sets a high standard when it comes to customer service! I trust these people and let me underscore People! No AI thing going on here. You can’t go wrong with this company when it comes to protecting your loved ones.