Marty E.
Ashley was very helpful
Ashley was very helpful. However, and I believe through no fault of her own, there were multiple times put on hold. I was on this call for nearly 30 minutes.

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 217 reviews with 4 stars · Clear filters
Marty E.
Ashley was very helpful. However, and I believe through no fault of her own, there were multiple times put on hold. I was on this call for nearly 30 minutes.
Benjamin S.
I use the watch-xl & they only last around a year. For me, getting the insurance keeps your out of pocket cost down when this happens. This is the 2nd time for me to deal with this issue.
Mary Ann Ewing E.
The customer service person was very helpful. She also checked to see if I was having any other problem. She was very patient with me. I'm almost 80 years old and live by my self. Thank you Keisha.
Rose L.
Mission accomplished but took too many phone calls and emails. Our goal was to remove an email address and it took too much time and energy to do so. Nevertheless, all staff was courteous, friendly and helpful.
Ris
The representative was polite and helpful.
Nancy R.
My representative was professional, knowledgeable and patient. He took the necessary time to help me with a problem.
Kurt&lisa T.
The gal on phone was understandable and helpful.
Calvin T Hughes J.
Technician was resolve a question expeditiously.