D D.
Customer service was great
Vivian was great. She answered all of our questions and helped us find the option that was best for us.

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 2,454 reviews with 5 stars · Clear filters
D D.
Vivian was great. She answered all of our questions and helped us find the option that was best for us.
AC
Helpful Rep Kal, provided great customer service in troubleshooting our fall button device. Thank you.
Diane O.
The representative Kal was very kind and helpful. Good customer service!
Carol
All my concerns were addressed and Zac gave me excellent service. Highly recommend Bay Alarm and people like Zac who make you feel valued!
Nancy
Mary was very patient. Mary was easy to understand. Mary was polite and knew how to handle my low battery problem.
Denise B.
Austin was very helpful with instructions for canceling Bay Alarm Medical's service after monitoring was no longer needed. Thank you.
Debbie E.
I got a new credit card and it needed to be updated in the system. And every interaction that I’ve had with Baylor medical at other times as well has been very good.
Mary B.
Very polite and informative. Answered all my questions and double checked that my information was up to date. Very happy with his help.