Bay Alarm MedicalReviews of bayalarmmedical.com

Kal was wonderful helping my dad and I test his devices. My dad isn't very tech savvy, and Kal patiently walked him through it

Derrick was very polite, helpful and professional. He helped us address our equipment problem. Thank You

Your representative Kim was very patient while walking me through the questions she needed answered and demonstrated an excellent understanding of your company’s guidelines.

Vivian was amazing! Helped us set up fall detection during to a fall today with my mother. Instructions at set up did not tell us we had to call in to set up device so now I have faith it’s working and hopefully we will have no more emergencies due to Vivian’s help! Thank you Vivian!

The Bay Alarm Medical device arrived in a timely manner and the agent was very helpful in setting up the device for my personal use. The customer service and staff went beyond my expectations in preparing me for my use of the Bay Alarm Medical device. I am hopeful that I may never need it, but it's always available if I do need it. Thank you for providing such a wonderful product.

It was easy to communicate, with no delay in answering questions, and a clear understanding of my problems. Natasha was very friendly and helpful in setting up my account, and helped me to register and test the alarm button. She was friendly and patient through the whole process. It was a pleasure to do business with her. Thank you for having such a pleasant person customer support representative.

Kim was so helpful in getting my button restarted and cleared of its problem of not holding a charge more than 18 hours .

Customer service rep was great at explaining the process of swapping out the devices. He was honest about the potential network restrictions that may drain the battery quicker on the SOS micro device. While the package is a little pricier, it's worth it for someone you love.