Joe S.
Natasha stayed on the phone with me…
Natasha stayed on the phone with me until I completed the activation of my new watch and deactivation of my broken one. She was very patient and very thorough.

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 2,454 reviews with 5 stars · Clear filters
Joe S.
Natasha stayed on the phone with me until I completed the activation of my new watch and deactivation of my broken one. She was very patient and very thorough.
Shannon P.
Today I worked with Sara who helped me with three different matters. She was very supportive. Understood the system in the Process process and knew how to help me.
Jean
I didn't have to wait long to talk to someone, was transferred to the person I needed, and it was all resolved in a few minutes. Chris was clear about what was happening and pleasant to work with.
Ruby L.
Bay Alarm not only responds to emergency calls, as one would expect. The company also keeps track of the connection of the emergency device in my home. I have been contacted several times about a low battery. I have talked with Bay Alarm to explain the situation. Customer service is always polite, helpful and willing to listen. I recommend them highly.
Rachel
Sheeka was great and helping me though an upgrade and equipment exchange. Answered all my questions.
Carol S.
Eric took care of me today - excellent customer service and fixed my issue in a very timely manner
Mr. Vadim S.
The person was professional, polite , and helped me to resolve my problem. Thank you.
Loretta B.
Angie was very helpful and very patient with someone who is not very good at doing this kind of thing.