Liz S.
Great Service
The customer service reps are awesome. Very responsive and helpful in answering questions.

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 2,454 reviews with 5 stars · Clear filters
Liz S.
The customer service reps are awesome. Very responsive and helpful in answering questions.
Diane G.
Bay Alarm has been a great experience. When my mom has needed them, they have been there. Always alert and friendly!
Robert F.
For the year and one half that my Aunt used Bay Alarm I found them to respond very quickly whenever she hit the alarm and to inform us almost instantly after they talked to her. I found their rates to be some of the best and also the reviews that I read on the web before making my decision to go with them were all good.
Keith B.
My parents have benefited from your service more than once, I am very impressed with the response time and quality of service. I live over two hours away from my parents, it is a comfort to know when I can't be there to help Bay Alarm is!!!
Mary Anne T.
My mother has used this 2 times in the two years we have utilized this service with one time being a complete false alarm. The reaction time and communication is great and very comforting to both myself and my mother. Having only to dust off the receiver each week is my hope for future use, but knowing that Bay Alarm is waiting on the otherside to assist is the Best Piece Of Mind.
Lisette G.
I subscribed to Bay Medical to have a device available for my mother who was living alone in Florida. I recently moved her in with us and continue to have the device in the house as we are still working. I hope I never need to use it but having that insurance is a key part of letting her stay with us instead of assisted living at this point. The initial set- up was easy for her and setting it up again in our house was also easy - customer service is great!
Marcia
Bay alarm is always there to help and will always make sure that there are no longer any concerns. They review the information and make sure that is no added information. When I was shopping for this type of service, Bay Alarm impressed me the most.
Rick
Mom had severe stomach pain last month and she needed to get to the ER. She pressed the button on her chain and the Bay Alarm rep answered right away and the ambulance was contacted and dispatched. I was also contacted. Great service.