Linda H.
they're there when you need them
I think they're great! Friendly, smart helpful. Just like they promised.

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Excellent

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Showing 2,454 reviews with 5 stars · Clear filters
Linda H.
I think they're great! Friendly, smart helpful. Just like they promised.
Sandy Cosbohn H.
Bay Alert has really decreased stress for all of us. We all worried anytime we left mom and dad home alone. What I did was search the web and checked out all of the companies that provide safety monitoring. Paying special attention to reviews. I also checked ratings at the BBB. Bay Alert came out ahead by quite a margin. Since getting the Bay Alert system we have enjoy fast friendly efficient service. The system was extremely easy to set up. And most of all the peace of mind that mom and dad are never really alone. With the push of a button someone is there for them. I highly recommend this company.
Thelma S.
My mother in law has pushed her "panic button" twice and the response was rapid, efficiently handled, and the operator seemed knowledgable about the situation. We are very happy with the service we have received.
EILEEN
I purchased a medical alert for my 84 year old mom. Thankfully, she hasn't had to use it, but she has accidentally pressed the button a few times. The dispatchers are very polite, and very patient with her. They call her by name and always take the extra time to make sure she is okay. Ordering the system and setting it up for her was a piece of cake, and customer service is always right on the ball. My husband and son work for a local alarm company (that doesn't offer a med alert alone) and even they are super impressed with the way Bay Alarm handles things. I am so relieved to know that mom is safe at home with her Bay Alarm Medical Alert. Worth every cent.
Albert F.
This service is the best decision I have made in a long time. I feel that I have support at any time that I may need it, and have used it on one occasion when I had a life-threatening episode.
Missy G.
We are so thankful to have Bay Alarm Medical. Mom has used it several times. One time in particular we were out of town. I was talking to my mom on the phone and she said someone had come to her door knocked and ran off. This scared her because it was late at night. Thankfully, she thought to push her alarm. She asked if they could send a patrol car to check the neighborhood. She said a few minutes later there was a police car driving her street.
Don R. I.
This is the greatest thing since sliced bread! If you have an elderly parent who does not live with you, you need to get a Medical Alarm for them. My recommendation would be go with Bay Alarm Medical, as their service, product, and pricing are superior to the other companies...You compare and I think you will chose Bay Alarm Medical too! Rachel was my assist in preparing this for my mother. She was extremely professional and answered all my questions. When I presented this to Mom, her first response was, "I don't want this." A day later she told me she had such a relieved feeling that she was not alone anymore. She loves it! If Mom loves it, I do too! Thanks Bay Alarm Medical.
Phyllis W.
It's almost as though Bay Medical is "just around the corner". I know that for sure now. During this year, I unknowingly activated the "help" button on my Bay Medical pendant as I was preparing dinner in the kitchen. Unaware that this had happened, I was totally surprised (an understatement!) when a caring, professional EMT appeared at my door. Bay Medical's lightning fast communication and teamwork with our local EMTs turned a "false alarm" run into a positive and reassuring experience for this customer. How comforting to know life-saving help Is "just around the corner", should I need it. Thanks, Bay Medical!