Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
bayalarmmedical.com
Website
bayalarmmedical.com
Category
Hospital & Emergency
Location
Concord, California
Listed on Five Star Index
2026
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The company replied to 4% of reviews.
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Most recent review: October 2026.
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Bay Alarm Medical has provided peace of mind for my family and elderly mother. When my mother has used it, prompt and respectful service was received. Wonderful company and service! Highly recommend and well worth the nominal cost to keep my mother in her home.
DT
Debra T.
First experience with home alarm system
Now is a time due to my husband's illness that I needed an alarm in case he falls. Upon checking out multiple companies and watching and talking to a representative from bay alarm I am very happy with the service. He has pushed the button by accident and it activated the alarm and a call was received from a very pleasant person whose' only concern was that my husband was actually okay. It is such a comfort to have this service. The reception carries loud and clear thru the house. Highly recommend .
SR
Stella R.
Excellent response
My Stepmom has your alarm and is very happy with how patient and helpful you all are, even when she accidently pushes the alarm on her wrist. She says that you respond quickly and so very politely. Thank-you has been a relief for her.
SW
Sandi W.
We are very thankful for Bay Alarm.
My Mother has used her alarm on several occasions when she has fallen. She is frail and unable to get up on her own. They call me promptly, and advise me if they have been able to hear her. She is very hard of hearing, and is not always able to respond to the voice on the call center. Bay Alarm has given me peace of mind.
JA
Jamelle
Safe and secure
I arranged for my mother to have the necklace. I can not express what peace of mind this small device gives not only me but gives my mom the courage to walk around and live her life to her utmost ability!
You, can not put a price on that!
Thank you so much Bay Alarm Medical!
BM
Bonnie M.
Extremely happy with the response from Bay Alarm Medical
My mother took a terrible fall going up the ramp taking her groceries into the house and hit her head on the railing and busted it open. She was able to push the button and fortunately for her the machine was in the porch with the windows open and she was able to talk to the man from Bay Alarm. He sent the rescue squad to take her to the hospital where they put 12 stitches in her head. I am so thankful for them being so kind to her and calling both my sister and myself to alert us to what had happened. She wears her necklace faithfully all the time.
PD
Pat D.
Safe Mom; Assured Daughter!
Elvira, my mom, lives over 580 miles from me. She is now 89 years old. She is still wanting her independence, however, she needs some support. Bay Alarm has been the answer. She has only used it once, she was very ill with a bladder infection. The speed, the compassion and the assurance given by the Bay Alarm Medical staff was a lifesaver for both of us!
PK
Paula K. B.
I would not be without my Bay Alarm Medical System
Prior to moving to my current address, my husband and I lived at a large Independent Living Senior Complex.Included in the "package" of amenities, was an in-house alarm system much like Bay Alarm Medical. Both my husband and I wore our necklace every day. Due to his failing health, I can not count the number of times it was necessary for us to use the call button for my husband. Just nine months ago, my husband passed away. I am sure I do not have to tell you what a void that has left in my life. For a number of reasons, I could no longer live at that apartment complex. In April, I moved to an independent condominium complex. Here there are no senior amenities provided. I immediately notice the fear I felt without having a personal alarm system on my body. Especially at evening time, when the hallways were so quiet and there was no one to hear any calls for help. The very next thing I did was to review Medical Alarm Systems and research for the "best." Bay Alarm Medical System continually surfaced to the top with a 4+ or 5 star rating. I was very impressed with customer personal comments. I ordered it immediately and received it in the same manner. I was directed with set-up (easily done) and was quite happy. On one particular day, I accidentally "tripped" the button on my necklace. An operator from Bay Alarm Medical immediately responded by calling out my personal name, asking if I had an emergency. I was embarrassed to tell her what had happened, but very relieved as to the immediate, personal response I received. Had this not been my error, I felt quite assured that should I ever have need for Bay Alarm Medical's Help, they will be right here.