Ileen
Very Professional
I've only had the alarm for 3 months and so far everyone I have spoken with from this company has been very professional. They sound like they really care about me and are happy at their job. Thanks for such great service.

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 2,454 reviews with 5 stars · Clear filters
Ileen
I've only had the alarm for 3 months and so far everyone I have spoken with from this company has been very professional. They sound like they really care about me and are happy at their job. Thanks for such great service.
Leessa B.
I purchased Bay Alarm for my brother in Florida (I live in North Carolina) and he had a stroke at 4:00 A.M. in the morning but laid in the floor unable to call anyone until 10:00 the next day. He was unable to get the help he needed to reach the hospital in time for stroke medication that could reverse his stroke symptoms. I can't tell you the comfort it is to have Bay Alarm so that he can stay in his home and his own bed without worrying about anyone finding him and getting him to the hospital again. He has called twice and an ambulance has been there to help both times. Thank you Bay Alarm for helping my brother and our family.
Response from Bay Alarm MedicalDec 11, 2015
Hi Leesa - Thank you so much for sharing your story. We are glad to hear your brother is okay and that our dispatchers were prompt when assisting him both times. We would like to thank you and your family for trusting in us to be there for him during an emergency. If there is anything else we can do to help please give us a call. Best regards, Bay Alarm Medical
Customer Kris M.
I did my research before deciding on Bay Alarm Medical; it was highly recommended. And boy, do I know why now. My mother has had a few falls and even pushed the alert button accidentally once, and every time Bay Alarm has immediately responded and made sure my mother was okay. I'm so thankful for this company.
Response from Bay Alarm MedicalDec 10, 2015
Hi Kris - We appreciate your kind words and feedback. We are so happy to hear that the system and services are working well for your mom. If there is anything else we can do for you and your family, please give us a call. Best regards, Bay Alarm Medical
Customer
All our contacts with Bay Alarm have been very useful and helpful, The service has been provided in a professional and caring manor. We appreciate it !
Bernice E.
I have had excellent response with my calling to test my system; so I feel that if and when I should have an emergency I would be treated very professionally. I live alone and the response times are very important to me. with my alarm I feel very comfortable day and night....Thanks Bay Alarm....Bernice
Bob D.
I was concerned, ordering this service from Olive Branch MS, for my Mother-In Law in Johnson City, TN. I'm not anymore! TOP NOTCH!!
Lillie Jean K.
After the initial setup I was a bit concerned about how well the device would work. Have not used for any medical issues but did accidentally set it off. The things I was carrying pressed the button and Bay Alert contacted me to make sure everything was okay. Great job Bay Alert! Good to know we can trust the alert system.
Jo A.
PURCHASED FOR A 92 -IT IS SIMPLE TO USE. THE OPERATORS ARE LOUD ENOUGH THAT HEARING IMPAIRED CAN HEAR THEM.FOLLOWED THE INSTRUCTIONS AND TESTED IN EVERY ROOM AND AGAIN WITH THE OPERATOR. SIMPLE TO INSTALL AND REASONABLE PRICE . THAT'S WHAT I WANTED IN THE PRODUCT NO FANCY BELLS AND WHISTLES -EASY AND EFFICIENT.
Response from Bay Alarm MedicalNov 13, 2015
Hi Jo ann! We are so glad to hear setting up the system as well as testing went well for your loved one. Please give us a call if there is anything else we can assist you with. We really appreciate your feedback, thank you! Best, Bay Alarm Medical