Bay Alarm MedicalReviews of bayalarmmedical.com

My father set off his alarm recently. Bay Medical immediately called all the contact numbers on his account after they were unable to speak to him. They left detailed messages on their plan of action. EMTs were sent immediately and were able to access the home exactly as we had instructed in our account information. It turns out my father's area had a power outage, and Bay Medical thinks the alarm was activated when his power returned. He was fine, and surprised when EMTs entered his home, but he was grateful that the system worked as advertised, even though he was embarrassed that EMTs had to come out for nothing. (I should mention that my father is hard of hearing, and he never heard the support operator trying to speak with him, even though the volume on the alert is quite loud - thus the EMT response). We say better safe than sorry! Everyone was very caring, and the response was quick. It certainly has raised our level of trust in the company. Thanks, Bay Medical!

When testing once a month the operator is very prompt so I have no issues with the alarm system.

I haven't had to use my panic button, but it gives my children comfort to know I can get help quickly if needed.

I am writing this on behalf of my sister who is the actual customer. She had a stroke 3 years ago and until that time, she was a very independent lady. She was very fortunate to still be able to bath and dress herself but her speech was severely affected due to the stroke. It naturally made her much more frail. Her home was sold and she finally came to live with me and my husband. As time went on, we were giving her excellent care but we could tell she felt she was so "useless". I love her so much but my husband told me I was waiting on her hand and foot and not allowing her to do anything for herself. After much thought and trepidation, I realized he was right and I discussed the options with her. She didn't need to be in a nursing home but I was so nervous about her living on her own. We found a beautiful and gated apartment and she was beyond excited. I looked online for a life-line system and chose Bay Medical. It has been such a blessing. One time she accidentally hit the button and they came right on and asked if she needed help. It scared her to death but we later laughed together and I told her, "Well, that's great cause at least we know it works". I go to her apartment at least once or twice a day but I feel so good knowing that if I'm not there someone can send help quickly if needed. Thanks---Phyllis Weeks

Their response time is great and very nice people to work with. We're extremely happy with our decision to go with Bay Alarm Medical.

Ordering and set up were so easy. The peace of mind Bay Alarm Medical gives us is worth every penny spent. As working children of an elderly parent we know that Bay Alarm Medical will be very responsive to any need that arises while we are away at work. Our father was apprehensive staying alone at night but not any longer! He tells everyone he comes in contact with that they need to get a Bay Alarm Medical system. He's a walking advertisement!

Rachel was great in helping me get all set up so my dad is taken care of when I am not around to help him. I am so relieved...

Shyla helped with ordering for my elderly mother, and was very efficient and knowledgeable.