Bay Alarm MedicalReviews of bayalarmmedical.com

Super helpful when shopping for the right products and even easier to setup and test.

I got the system for my 84 y/o mom who is a widow living alone. She is very unsteady on her feet and very hard of hearing. One night she mistakenly pushed the fob t by accident, the fire department responded quickly after the monitoring facility failed to reach her by phone or intercom. I am very fortunate that it was a false alarm but also pleased that the system worked as designed. I would without a doubt recommend Bay Alarm Medical to anyone who has an "at risk" elderly family member. Bay Alarm provides me with an added layer of insurance and piece of mind that she can reach EMS or fire department. My only recommendation - instead of a phone call - I would really appreciate a text sent to my phone for notification from the monitoring company.

No experience with service thankfully. Initial establishment of equipment and service went well - very professional.

So far I'm very impressed with this alarm system and it's monitoring company. We have had absolutely no issues from the initial order to hooking the system up. So simple. We recently ran a test and call went through within seconds and the person who spoke to us came through loud and clear. Called customer service line with a question and they too were a pleasure.

I have had excellent experience with Bay Alarm Medical so far and I would to continue as long as I need the alarm system.

Wasn't sure about really needing this service, but after having it for a while now I can leave the house knowing that my wife is secure in the home. We haven't needed it in an emergency so far, but when it has been activated they have answered prompt and professional asking if we are safe as well as making sure its us. It also means that if something happens I can take care of her instead of calling for help.

Wonderful customer service!

We got off to a challenging start with setup as we did not realize that since our elderly mom lived in a community with digits required for an outside line that special equipment was required. Bay Alarm did mail out the replacement device quickly and in less than a week we were up and running. This device has provided a level of security and confidence for our 94 yr old mom that has made her desire to live independently a reality. She no longer worries about "something" happening during the day. It also covers her in the stairwell near her apartment which she uses several times each day to go the one floor to the main level of her building. Even if she never needs to use the call button she is so much more confident that it is well worth the money spent.