lori W.
Very Good
Very professional and timely receipt of my unit.

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Hospital & Emergency · IRVINE, California
Excellent

Hospital & Emergency · San Clemente, California
Excellent

Hospital & Emergency · Anaheim, California
Excellent
Hospital & Emergency · San Francisco, California
Excellent
Showing 217 reviews with 4 stars · Clear filters
lori W.
Very professional and timely receipt of my unit.
Customer
The purchase experience was an easy process and set up was very easy
Margaret P.
Very happy with the service and peace of mind that this service brings. The only thing that has been encountered is the necklace came apart from the button. It is only glued...and should be affixed in a different manner. We re-glued the necklace to the button. It's functional, but a little worrisome that it will happen again.
Response from Bay Alarm MedicalFeb 23, 2016
Hi Margaret! Thank you so much for your feedback. We apologize for the issue you had with your button, and as a courtesy we have sent you a replacement button free of charge. Be sure to give us a call if you need assistance activating the new button upon arrival. Take care - Bay Alarm Medical
Custome Roy B.
The one con is that the bracelet closure is abrasive and scrapes against my other arm and makes it bleed. This definitely needs improvement!
Customer
Easy and timely service
Les H C.
So far I have tested the unit and it has worked fine but had trouble with Lanyard. It is too long so I shortened it with adjustment button-then it became too bulky at top of neck and became very uncomfortable to wear. Called Bay Alarm-no help. Went on line to purchase shorter one but no luck. Finally went to tailor who cut it in half-removed bulky area an patched it together-now it is good
Ben N.
I would like to feel safe when I am away from home, so was a bit miffed when I found no instructions came with the unit, which admittedly, I have not yet tested.
Response from Bay Alarm MedicalJan 25, 2016
Hello Ben, we apologize that you did not receive any instructions and we would like to assist you right away with any questions you may have. We are unable to locate an account for you at this time based on your name. Can you provide us the name listed in our records or account number so we can look into this and give you a follow up call? We assure you it will be very simple to use once we can provide you further information. Thank you and we look forward to talking to you soon! Bay Alarm Medical
Customer
Seems a little too long in responding when press help button. Responders are always completely kind and caring