Lisa Wirs E.
Friendly and helpful
Friendly and helpful, got everything accomplished Thank you for your continued great service and for always having someone answer the phone!

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 2,454 reviews with 5 stars · Clear filters
Lisa Wirs E.
Friendly and helpful, got everything accomplished Thank you for your continued great service and for always having someone answer the phone!
ZenMeAway
Did not have to wait on hold long and then representative was friendly, professional, and knowledgeable
Jasmine M.
Customer service was very friendly and professional. I feel comfortable and confident in contacting them with any questions or concerns.
Bruno G.
I think I got your best rep! She was thorough, easy to understand and seemed to genuinely care. You can't train that, you have to just hire the right people.
Jeannette Jan M.
Aurora was extremely helpful, courteous and efficient in assisting me with adding the fall feature to my system.04
Sharon P.
The CSR understood my specific reason for calling, listened to me carefully. She was so welcoming I went on to ask other questions and came away with much more knowledge about the product, suggestions about the device I have, options for upgrading because I am considering upgrade to the All-in-One product and explained the upgrade process thoroughly. I could go on with details...more to tell. Very knowledgeable, explained things well, and I came away feeling very cared for. Excellent experience! Thank you!
M A.
Very professional and caring.
LaRea H.
The young man who helped me with everything was very knowledgeable and very attentive and very nice!!