James
Customer service did an excellent job…
Customer service did an excellent job answering my questions!

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 2,454 reviews with 5 stars · Clear filters
James
Customer service did an excellent job answering my questions!
Garrick
I received all of the help I needed in a quick, friendly manner. The company has been great in helping my mom to maintain her independence.
Lee P.
Helpful in working out a billing issue and fixing some address info!
Janet B.
I had questions regarding which type of service would be available at my Mother’s residence, along with other general questions. These were all answered to my satisfaction in a friendly, respectful way. I have ordered a unit and look forward to its arrival.
Ken A.
The representative who assisted me, Asa, was very helpful. She provided all the information I needed, and I was especially impressed by her effort to make sure my device problem was not just a dirty contacts issue. I am happy to continue my relationship with Bay Alarm Medical.
Lori B.
l called and spoke with Audreana to get information about obtaining a smart watch for my sister who lives alone and has developed a fall risk. Audreana was very helpful and answered all of my questions. She walked me through the ordering process and made the purchase easy.
V Lynne H.
representative help was fast and knowledgable
R M.
Excellent customer service